Receptionist (Full-Time) (Seasonal)

Simpson Strong-Tie is a leader in engineered structural connectors, software, and solutions for the building industry. We maintain a reputation as a trusted manufacturer, partner, and corporate citizen committed to our customers and employees. Our founder, Barc Simpson established 9 Principles of Business we live out as company values and have made Simpson Strong-Tie an inspiring place to work since 1956. Our team of talented people are dedicated to our shared mission: to provide solutions that help people design and build safer, stronger structures.

As a receptionist, you will serve as the first point of contact for customers, visitors, vendors, and delivery personnel. You will manage a multi-line telephone system, coordinate visitor access and security procedures, and provide administrative support while delivering professional customer service to internal and external stakeholders.

Operate a multi-line telephone system, professionally answering, screening, and directing incoming calls to the appropriate departments and personnel. (Greet and assist visitors, customers, vendors, and delivery personnel, ensuring a professional and welcoming experience. (Provide administrative and clerical support to the Office and Events Team, including data entry, copying, scanning, and other administrative tasks as assigned. (Process and distribute incoming and outgoing mail and support other office communication needs. (Maintain a safe, clean, and organized reception area in accordance with company policies and procedures. (Support business operations through effective communication and documentation, including communicating irregularities, tracking ongoing needs, and facilitating continuity among work teams. (Assist in the execution of special tasks and projects as needed.

Excellent customer service, interpersonal, and active listening skills.

Experience operating a multi-line telephone system.

Proficiency in Microsoft Office Suite (Outlook, Word, Excel, and PowerPoint), general office equipment, and working knowledge of SharePoint.

Basic administrative, clerical, and data entry skills.

TRAVEL REQUIRED

This job does not require travel.

This full-time, non-exempt position is located in Gallatin, TN.

RELOCATION

Relocation is not available for this position.

Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

This job operates in a professional office environment where standard office equipment such as computers, phones, printers/scanners, etc. We recognize and reward employees with a carefully designed and comprehensive rewards package, including competitive compensation, quarterly bonuses or commission and first-rate benefits. May exclude some positions, such as seasonal jobs.

Quarterly Bonuses/Commission: You will be eligible for either a bonus or commission, paid on a quarterly basis. We believe all employees affect customers, sales and revenue — directly or indirectly – and should be rewarded by sharing the company profits.

Benefits: We provide a wide range of benefits for eligible full-time employees including: medical, dental, vision, retirement contributions, employee stock purchase and bonus plans, pay for holidays, vacation, sick days, funerals and jury duty, years of service awards, employee discounts, employee referral bonuses, charitable contribution matching, education reimbursement and more. In keeping with our values and commitment to diversity, equity, and inclusion in our communities, we are an equal opportunity employer. Please note all job offers are contingent upon a successful drug screen and criminal background check, in accordance with applicable local, state, and federal laws.

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