Head of Programme Management

Category: System Administration
Type: Full-time
Location: Albany, NY Category: System Administration Job Type: Full-time Posted On: Wed Aug 19 2026 Job Description:
The University Center for Academic and Workforce Development (UCAWD) is looking for an effective and collaborative Program Coordinator to work as part of the ATTAIN (Advanced Technology Training And Information Networking) team. ATTAIN is a network of community-based technology labs offering an assortment of academic, occupational, and employability skills across New York State. This position reports to the ATTAIN Project Manager and is responsible for supervising staff at the ATTAIN labs and providing oversight of the daily operations including lab performance, utilization of products and services, partner relations, and community engagement. The position also works collaboratively with the project vendor on the installation of hardware and software, installation of products and services, program development and project implementations within the ATTAIN labs.
Provide supervision, oversight, technical assistance, training and appropriate follow-up to assigned ATTAIN labs
Collaborate with UCAWD and EOC staff, contacts and host sites regarding the development and ongoing management of ATTAIN labs
Work with UCAWD, field staff and third-party vendors to ensure that labs are fully operational and the have required software, hardware, resources and staffing
Provide support to ensure that labs are in compliance with Federal, State, and office rules and regulations
Work with UCAWD/Research Foundation for SUNY and host agencies to manage and supervise ATTAIN staff including recruitment, onboarding, orientation, performance management and development of staff
Provide orientations to staff on the operation and maintenance of the labs, the delivery of self-paced and facilitated courses, and other areas effecting lab operations
Promote ATTAIN through the development and maintenance of partnerships and collaborations with entities that enhance the goals of the project
Monitor, evaluate and report on the performance of each assigned lab and work with staff to enhance the delivery of programs and services
Work with the ATTAIN Project Manager and UCAWD leadership to develop new programs and services that will enhance the education and employability of participants
Evaluate effectiveness based on site review, monitoring the data system and recommend corrective action plans as necessary
Ensure that all reporting and data systems are complete, accurate, and utilized for program management
Manage the allocation of product licenses and resources
Work collaboratively to prepare reports, publications, fact sheets and other documents
Help coordinate local or statewide meetings
Provide support and networking opportunities to staff
Complete other assignment(s) as directed by the ATTAIN Project Manager

Demonstrated experience in managing a diverse team. Highly motivated individual that is comfortable initiating and managing collaborative partnerships, performing multiple tasks and managing complex projects effectively and successfully from inception to implementation. Project coordination experience skills highly desired. A bachelor's degree in a related discipline and a minimum of three years' experience in project/program management, and/or online learning is required. Travel:
Some statewide travel required.
As an Equal Opportunity / Affirmative Action Employer, The Research Foundation for SUNY will not discriminate in its employment practices due to an applicant's race, color, creed, religion, sex, pregnancy-related conditions, reproductive health decisions, childbirth or related medical conditions, sexual orientation, gender identity or expression, transgender status, age, national origin or ancestry, marital status, familial status, citizenship, physical and mental disability, prior arrest or conviction record, genetic characteristics/genetic information, predisposition or carrier status, domestic violence victim status, military status or service, veteran status, or any other characteristics protected under federal, state or local law.
Review of applications will begin immediately and continue until the position is filled.
The Research Foundation for the State University of New York is not an agency or instrumentality of the State of New York. Employees of the Research Foundation for the State University of New York are not state employees, do not participate in any state retirement system, and do not receive state fringe benefits. The Research Foundation for the State University of New York operates under a contract with The State University of New York and receives no directly appropriated state funding.