Head of Security Sales

Sales ManagerAre you an experienced Sales Leader that believes in the transformative power that technology can have on modern business? Have you proven that you can coach up Sales Professionals to become masters at connecting with customers, understanding their needs and providing solutions that provide real value? Do you want to make a meaningful impact on an organization that's on a mission to being the Midwest's leading IT Service Provider? At ISG Technology, we're unlocking possibilities for our clients by providing IT services that help drive business growth. We're freeing them from the burdens of day-to-day IT maintenance, securing their networks, protecting their data and helping them design, implement and manage their IT infrastructure. As part of the Twin Valley Family of Companies and a fourth-generation family business, ISG Technology has grown and evolved into a recognized leader in the Midwest by aligning our success with the long-term success of our clients. We are consistently recognized in CRN’s Top Managed IT Service Providers in the nation, most recently as part of the Security 100 for excellence in managed security offerings. But all those accolades take second stage to our Customer Satisfaction Scores (CSAT), which have consistently been 97% while our Net Promoter Score is 70 (compared to the industry average of 47). If you're the type that takes pride in providing world-class support, you may have what it takes!Responsible for management of account executives’ revenue generation and execution of ISG’s sales plan. Liable for managing, maintaining, and improving the sales function for those assigned. Build plans and strategies for developing business and achieving the company’s sales goals.You have a strong desire to provide customers with optimum technology solutions and exemplary customer service, and you achieve your goals that you mutually set with your supervisor.Supervising assigned staff in accordance with the organization’s policies and state and federal laws.Training employees.Planning, assigning and directing work.Appraising performance; Addressing employee complaints and resolving problems.Appropriately managing and approving in a timely manner: time sheets, time off requests, approval of expense reports, input of information into pipeline reporting mechanisms, etc.Developing existing sales staff.Effectively coaching and performance-manages each team member to deliver profitable growth.Developing and managing the sales team and resources to deliver profitable growth.Ensuring attendance of direct reports at all sales training programs; ensures that all direct reports follow the processes outlined in the sales training programs.Manage key customer relationships which may include attending meetings with customers or assistance in closing strategic opportunities.Manage infrastructure and systems to support the success of the sales function.creates strategies for business development and sales which meet or exceed sales goals for the region.Monitor customer, market, and competitor activity, and provide feedback to supervisor.Work very closely with Marketing Department to develop customer demand and lead generation.Manage quotas, pipelines, and sales account activity for area sales representatives.Provide detailed and accurate sales forecasting.Compile information and data related to customer and prospect interactions.Manage certain accounts directly if deemed necessary by VP of Sales.Written Communications – Write clearly and informatively, edit work for spelling and grammar; present numerical and statistical data effectively and read and interpret written information.Customer Service – Respond promptly and courteously to customers’ requests for service and assistance; manage difficult or emotional customer situations.Management – Organize and manage multiple priorities.Organizational Support – Follow company policies and procedures and complete other duties as assigned.Planning and organization – Prioritize and plan work activities; react well under pressure; manage competing demands; Detail & Task Oriented – Manage and follow through on multiple tasks, items and communications in a timely manner.High School Diploma or equivalent required.Bachelor’s degree (B.A.) A minimum of 3-5 years of sales management experience, including proven experience successfully building a sales organization.Excellent relationship building skills.National or regional sales leadership experience with a technology firm.Knowledge of CRM applications.Ability to travel occasionally.Continuous ImprovementWe’re creative thinkers who can adapt to evolving situations.Team First” InitiativeWe are pro-active and stay on top of training and certifications.Prolonged periods of sitting at a desk and working on a computer and phone.Work in a general office environment.Travel to client and prospect locations with varying conditions.You have mental stability and emotional intelligence that enables you to meet all the requirements and qualifications of the position with or without a reasonable accommodation.