Dealer Compliance Auditor

Job Description
Overview
We are seeking a Dealer Auditor to support warranty audit activities within an automotive retail network. This role is responsible for planning, executing, and reporting on audits related to dealership warranty claims, ensuring consistent application of policies, accuracy of claims, and overall compliance.
This position is highly analytical and requires a strong understanding of dealership operations, technical repair processes, and warranty systems. The ideal candidate will bring a combination of automotive retail knowledge and hands-on warranty auditing experience.
Key Responsibilities

Conduct on-site audits of dealership warranty claims to ensure compliance with established policies and procedures
Analyze audit findings and prepare detailed reports outlining results and recommendations
Communicate audit results to stakeholders through formal documentation and presentations
Perform root cause analysis to identify issues and recommend corrective actions
Monitor and maintain audit tools, processes, and documentation
Identify opportunities to improve internal processes, systems, and policy effectiveness
Ensure fairness, accuracy, and consistency across all audit activities
Work Environment & Travel
High travel role (80-100%) , primarily to dealership locations
Travel typically within a regional driving radius, with air travel as needed
Weekly schedule generally includes:
Monday: Travel and preparation
Tuesday-Thursday/Friday: On-site audits
Friday: Remote administrative work and planning

~ Travel, lodging, and equipment provided

Job Requirements
Qualifications

• Bachelor's degree required
• 5-7+ years of experience in one or more of the following areas:
• Automotive retail operations (especially fixed operations)
• Automotive technical or service environments
• Warranty claims auditing (strongly preferred)
• In-depth understanding of dealership processes and the franchised dealer model

Required Skills
Hands-on experience with warranty claims auditing
Strong knowledge of automotive repair, diagnostics, and service operations
Excellent analytical and problem-solving skills
Strong attention to detail and accuracy
Proficiency in Microsoft Office (Excel, Word, PowerPoint, and collaboration tools)
Ability to communicate effectively with both technical and non-technical stakeholders
Understanding of risk management, compliance, and audit processes
Preferred Qualifications
Prior experience in financial, compliance, or operational auditing
Experience with dealership management systems and warranty platforms
Familiarity with automated or digital audit tools and processes
Experience developing or interpreting policies, procedures, or technical documentation
Professional certifications (e.g., Certified Internal Auditor, Certified Fraud Examiner, PMP)
Core Competencies
Ability to work independently in a highly autonomous, travel-based role
Strong interpersonal skills with the ability to build relationships across dealership networks
Adaptability in a dynamic and fast-paced environment
Strong organizational and time management skills