Head of Facility Management

Our people at JLL are shaping the future of real estate for a better world by combining world class services, advisory and technology for our clients. Whether youve got deep experience in commercial real estate, skilled trades or technology, or youre looking to apply your relevant experience to a new industry, join our team as we help shape a brighter way forward.

Facilities Manager - JLL

The Facilities Manager will assist the Senior Facilities Manager and/or the Account Leader with the delivery of quality facility management services. This role will coordinate and manage client requirements and service delivery to ensure satisfaction.

Supports the Sr. Facilities Manager and/or Account Lead in the implementation of short and long-term goals & projects for the client

Manages the work assignments for building technicians, vendors, and contractors.

Assists with the development and implementation of the annual management plan for the buildings within the area.

Ensure client satisfaction with site leadership team by providing a seamless interface of the client real estate organization and facilities through leadership, responsiveness and creativity that develops and maintains a positive relationship.

Follows the annual performance plan; accomplish Key Performance Indicators as agreed with client in the Objectives of the Performance Agreement for the position.

Share innovations and best practices with the assigned owner of best practices for JLL Facilities Management.

Manage contractors when on site ensuring each contractor is following all client and JLL policies and ensuring the delivery of the service is completed correctly.

Oversee the overall service delivery of the contracted services. Ensure all Client and JLL polices in regards to delivery of service, safety and compliance are followed.

Operations Process Development / Management: Onboarding/offboarding/orientation, Space planning, Move management, Security systems (door control, cameras, visitor/contractor process), Environmental monitoring (Vaisala), Waste management (recycling, document destruction, composting, landfill, electronics, digital media), Video display systems, Laboratory resources (Lab coat, lab space management, audits, surplus equipment, compressed gases), Warehouse management and Meeting rooms and AV systems.

Support client document management practices (Building drawings, Equipment M&O manuals, SOPs, Change control, Security procedures, EH&S procedures)

Support project management activities of the client (Assist with project management, construction, Renovation, System implementation, Landscaping, Site security systems)

Bachelors degree or equivalent work experience in Facilities Management with management/technical emphasis.

2+ years industry experience required either in the corporate environment, third party service provider, or as consultant

Knows boilers, chillers, HVAC like the back of their hand

Strong leadership & management skills

Matrix manage both technical and administrative staff

Proficient in MS programs such as Excel, PowerPoint, Outlook, and CMMS systems

Exposure to GMP/GxP environments in a life sciences, food/beverage, cosmetics or related industry

Certified Facility Manager (CFM), Facility Management Professional (FMP), or similar professional certification

Experience with ISO, GMP, or other quality management systems relevant to pharmaceutical or biotechnology operations

On-site Research Triangle Park, NC

Personalized benefits that support personal well-being and growth:

Comprehensive Medical, Dental & Vision Care

Paid Time Off and Company Holidays

Early access to earned wages through Daily Pay

At JLL, we harness the power of artificial intelligence (AI) to efficiently accelerate meaningful connections between candidates and opportunities. Using AI capabilities, we analyze your application for relevant skills, experiences, and qualifications to generate valuable insights about how your unique profile aligns with the specific requirements of the role you're pursuing.

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For additional details please see our career site pages for each country.

For candidates in the United States, please see a full copy of our Equal Employment Opportunity policy here .

Jones Lang LaSalle (JLL) is an Equal Opportunity Employer and is committed to working with and providing reasonable accommodations to individuals with disabilities. If you need a reasonable accommodation because of a disability for any part of the employment process including the online application and/or overall selection process you may email us at View email address on click.appcast.io . Accepting applications on an ongoing basis until candidate identified.