Direct Care/Support Professional

Direct Support Professional II
We are seeking an experienced and dependable Direct Support Professional II (DSP 2) to provide advanced, hands-on support to individuals with intellectual and developmental disabilities (IDD), including those with higher medical and behavioral needs. In this role, you will deliver high-quality direct care, apply enhanced support strategies, and serve as a mentor to other staff while helping ensure safe, stable, and person-centered services.
Why Caregiver?

Opportunity to take on a more advanced, leadership-focused DSP role
Meaningful work supporting individuals with complex needs
Supportive team environment with ongoing training
Career growth opportunities within the organization
Key Responsibilities:

Perform all standard DSP duties, including assisting with daily living activities (ADLs), community participation, transportation, and documentation
Provide advanced support for individuals with higher medical needs, including complex medication routines and specialized care (as permitted by training and policy)
Implement behavior support plans and respond to escalations using approved de-escalation techniques
Serve as a mentor and resource to DSP staff by modeling best practices and supporting on-the-job coaching
Identify and report health, safety, and behavioral concerns promptly to leadership
Participate in team collaboration and contribute observations to support care plan updates
Maintain accurate and timely documentation of services and incidents
Requirements
What You'll Need:

Meets all Direct Support Professional (DSP 1) requirements
Experience supporting individuals with higher-acuity medical and/or behavioral needs
Required certifications for advanced care (based on state and program requirements)
Strong communication, problem-solving, and teamwork skills
Ability to remain calm and effective in high-pressure or crisis situations