Salesperson - Inside-Sales

About Women’s Health

Bonafide, Uqora and Equelle comprise Pharmavite’s Women’s Health portfolio. Collectively, these brands are driven by their promise to champion women’s health and joy at every age.

Our Women’s Health team is composed of highly experienced professionals dedicated to making a meaningful impact. Bring your whole self to our Women’s Health brands — you’ll be welcomed by a team that shares your passion, purpose, and pride in our products while embracing your unique talents, creativity, and collaborative spirit.

This role is not available for any form of immigration sponsorship or support, including completion of the Form I-983 training plan required for STEM OPT.

The Sales Associate is a key member of Bonafide’s Hybrid Commercial Team, responsible for supporting healthcare provider engagement through proactive customer outreach, appointment coordination, account management, and commercial operations.

Working in close partnership with Sales Executives, this role helps expand healthcare provider reach by coordinating customer interactions across multiple engagement channels. The Sales Associate manages many of the operational and customer support activities that allow field leaders to focus on high-value customer conversations and strategic business development.

This role combines inside sales, customer success, commercial operations, and sales coordination responsibilities while serving as an important extension of the field organization.

Customer Engagement Support

Proactively contact healthcare provider offices to schedule in-person and virtual appointments for Hybrid Territory Business Managers.

Coordinate customer calendars and optimize representative schedules to maximize productive selling time.

Build positive relationships with office managers, nurses, medical assistants, and administrative staff.

Account Management

Maintain accurate customer profiles within CRM.

Update provider contact information, account preferences, and engagement history.

Monitor customer activity and identify accounts requiring follow-up.

Assist with onboarding newly identified healthcare providers into the commercial call plan.

Sales Operations

Coordinate sample requests, educational materials, and collateral fulfillment.

Track sample shipments and resolve fulfillment issues.

Support conference planning and logistics.

Prepare customer lists and appointment schedules.

Assist Sales Executives with pre-call planning.

Commercial Support

Partner with Hybrid Sales Executives to execute regional business plans.

Assist with customer segmentation and territory prioritization.

Support execution of marketing campaigns and customer outreach initiatives.

Digital & Virtual Engagement

Coordinate virtual detailing appointments using approved technology platforms.

Assist providers with webinar registrations and educational events.

Follow up with providers after virtual programs to gather feedback and schedule future engagement.

Support digital campaign execution through outbound communications.

Customer Success

Resolve routine customer questions and coordinate appropriate internal resources.

Ensure timely follow-up on customer requests.

Deliver a high-quality customer experience through proactive communication.

Maintain CRM accuracy and serve as a trusted point of contact for healthcare provider offices.

Resolve routine customer questions and coordinate appropriate internal resources.

Ensure timely follow-up on customer requests.

Deliver a high-quality customer experience through proactive communication.

Generate reports to support territory planning.

Track appointment activity, customer engagement, and operational metrics.

Conduct all activities in accordance with Bonafide policies and applicable legal, regulatory, and compliance requirements.

Maintain accurate documentation of customer interactions

Bachelor’s degree preferred.

2–5 years of experience in pharmaceutical sales support, inside sales, healthcare customer service, medical office management, or commercial operations.

Strong organizational and project management skills.

Experience working with CRM platforms (Salesforce, Veeva, Microsoft, etc.).

Proficiency in Microsoft Office Suite.

Comfortable working with virtual meeting platforms (Microsoft Teams, Zoom).

Demonstrated ability to manage multiple priorities in a fast-paced environment.

Strong customer service orientation

Our Women’s Health brands are investing more in the development of our team – to help us deliver on our purpose and help you achieve your career aspirations. These rewards – plus our new recognition program – ensure employees feel supported both at work and home.

National Target Base Pay Range: $63,000 - $105,000. For candidates in California and New York metro the Target Base Pay Range is $71,000 - $118,000, to reflect the cost of living and market conditions in those areas.

Actual compensation will take into account a wide range of factors that are unique to each candidate, including but not limited to geographic location, education, experience, qualifications and job-related skills. This information is provided to applicants in accordance with state and local laws.

Our total rewards package for this position may also include an annual performance bonus, Medical, dental and vision benefits, 401K match, and other wellness benefits.

This information is provided to applicants in accordance with state and local laws.

Bonafide also provides reasonable accommodation to qualified individuals with disabilities or based on a sincerely held religious belief, in accordance with applicable laws. If you need to inquire about an accommodation to complete the application process, please email View email address on click.appcast.io misrepresentations or false statements during the application process, including regarding U.S. work authorization and/or the need for immigration sponsorship or support, may result in the rejection of candidacy or the termination of employment.

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