Head of HR (Remote)

About Gaia Gaia is on a mission to make family building accessible and affordable. We offer fixed price fertility treatment plans through a national network of partner clinics, flexible financing for members, and a benefits offering for employers. We are a Series B company with teams in the US and London, backed by investors who share our belief that everyone deserves a fair shot at building a family.

We are hiring a People Ops Manager to build the people function for our next stage of growth. You will own the full employee lifecycle across our US, UK and remote teams, from hiring and onboarding through performance, compensation, and culture. The right person is equal parts operator and culture builder. You care about getting payroll, compliance, and policy exactly right, and you also know how to help a mission driven team do the best work of their careers.

Serve as a trusted advisor to the leadership team on org design, team structure, and leadership development

Report on people metrics (retention, engagement, time to hire, compensation benchmarks) to leadership and the board

Talent acquisition

Manage, coach, and develop our Recruiter, setting clear priorities and hiring goals

Own the hiring process end to end, including role scoping, sourcing strategy, interview design, and offer management

Build a consistent, inclusive, and efficient hiring experience that reflects the Gaia brand

Manage recruiting partners and tools, and build our employer brand

Performance, growth, and engagement

Design and run performance review cycles, goal setting, and feedback practices

Measure and act on employee engagement, and champion a culture of ownership, care, and accountability

Own compensation philosophy, salary bands, and equity guidelines in partnership with the CFO

Manage benefits programs, broker relationships, and open enrollment, including our own family building benefits for employees

People operations and compliance

Oversee HRIS, payroll inputs, and PEO relationships (Justworks in the US, and UK payroll providers)

Maintain employee handbooks, policies, and documentation for both entities

Handle employee relations matters with sound judgment, discretion, and fairness

Support audit, diligence, and fundraising processes with accurate people data

8+ years of experience in People or HR roles, with at least 3 years leading the function or a meaningful part of it at a venture backed startup (Series A to C)

• Experience supporting teams across the US and UK, or across multiple US states and at least one international entity
• Track record of building people programs from scratch (performance, compensation, leveling, onboarding)
• Experience managing and developing direct reports, ideally including recruiters
• Comfortable with data: you can build a headcount model, run a comp analysis, and present people metrics clearly
• Genuine connection to our mission of making family building accessible

Experience with HRIS and ATS tools such as Justworks, Rippling, BambooHR, Greenhouse, or Ashby

Audit current people processes, policies, and tools across the US and UK

Align with your Recruiter on open roles, pipeline health, and hiring priorities

Launch a consistent performance and career framework company wide

Stand up a scalable, well run hiring engine that supports our headcount plan

Competitive salary and meaningful equity

Comprehensive medical, dental, and vision coverage

Fertility and family building benefits through Gaia

We celebrate diversity and are committed to building an inclusive environment for all employees. We welcome applicants of all backgrounds, identities, and family structures.