Head of Hospitality & Food Services

Full-time
At Murrieta Hot Springs Resort, we are dedicated to creating unforgettable guest experiences through exceptional service, wellness, and hospitality. The Food & Beverage Manager provides leadership and operational oversight across all Food & Beverage outlets, driving service excellence, financial performance, team development, innovation, and consistency in the overall guest experience.
This role oversees beverage development, outlet operations (Talia Kitchen, Guenther's Lounge, Brew 1902), inventory, purchasing, marketing coordination, and hands-on floor leadership. The position works across outlets to elevate the resort's food and beverage offerings, improve operational performance, and ensure exceptional guest experiences.
Unlike a traditional outlet focused manager, this role bridges strategy and execution, providing support across multiple outlets while remaining actively engaged in the operation during peak business demands.
Beverage Innovation & Development

Create signature cocktails and wellness-inspired beverages.
Develop low- and no-alcohol beverage programs.
Support wine dinners, tastings, and special events.
Maintain beverage recipe standards and costing.
Maintain service standards.
Coach Bartenders and Front of House (FOH) teams.
Support managers during service.
Ensure consistent execution of beverage programs.
Assist with training and menu rollouts.
Inventory & Purchasing
Manage beverage inventory.
Create weekly beverage orders.
Monitor beverage costs.
Reduce waste and inventory loss.
Assist with monthly inventory counts.
Marketing & Brand Development
Own Food & Beverage social media content.
Coordinate photography and videos.
Highlight cocktails, wine dinners, wellness events, brunch, and resort activations.
Maintain a consistent brand voice.
Operational Support
Cover bartender shifts when business requires.
Support serving or supervisory shifts during staffing shortages.
Support all Food & Beverage outlets when operational needs arise.
Financial Responsibilities
Monitor beverage costs.
Improve beverage profitability.
Increase average guest check through beverage programs.
Minimum 5 years of Food & Beverage leadership.
Wine knowledge preferred.
Inventory and purchasing experience.
Social media content creation experience preferred.
Required to work a flexible schedule- including nights, weekends, holidays.
Beverage revenue growth.
Beverage cost management.
Operational support across outlets.
Collaboration with the Assistant Director of Food & Beverage and Director of Food & Beverage.
Ability to stand and walk for extended periods throughout the workday while working across multiple Food & Beverage outlets.
Ability to assist with moving supplies, beverage products, equipment, and other operational materials as needed.
Ability to work in a fast-paced operational environment, including periods of prolonged standing and physical activity during peak business periods, events, and service.
Ability to work indoors and outdoors and in varying temperatures and environmental conditions as required by operational needs.
401(k) Retirement Plan

• Comprehensive Medical, Dental, and Vision Insurance
• Employee Assistance Program
• Flexible Spending Account
• Life Insurance Coverage
• Paid Time Off & Floating Holidays