Head of Compliance Operations
CU Today
Member Experience Operations Manager-4Front CU (Traverse City, MI)
Published: July 11, 2026
Type: Full Time
Qualifications
Education: Bachelor’s degree preferred
Experience: 5–10+ years in operations, risk, or member experience functions
Leadership experience required
Responsibilities
Knowledge & Skills
Strong understanding of financial institution operations and service delivery
Knowledge of policies, procedures, and quality control frameworks
Strong analytical and problem-solving skills
Ability to design and improve operational systems
Excellent communication and collaboration abilities
Leadership and team development skills
Knowledge of regulatory and compliance requirements
Reports to: Chief Experience Officer (CXO)
Direct Reports: Member Experience Training & Strategy Specialists, Member Experience Operations Specialist
Why Join 4Front?
We care deeply about our team. When you join 4Front, you can expect:
Competitive pay
Comprehensive medical, dental, and vision insurance
Generous PTO and paid holidays
401(k) with employer match
Tuition reimbursement and professional development opportunities
Career growth pathways within a stable and growing organization
A collaborative, supportive culture focused on teamwork and DEI
Community involvement opportunities
Our Values
Building authentic relationships
Empowering our employees to grow and lead
Creating a culture of respect, inclusion, and collaboration
Delivering service that truly wows
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Vacancy posted 1 day ago
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