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Head of Compliance Operations

CU Today

Traverse City, MI

Member Experience Operations Manager-4Front CU (Traverse City, MI)

Published: July 11, 2026

Type: Full Time

Qualifications

Education: Bachelor’s degree preferred

Experience: 5–10+ years in operations, risk, or member experience functions

Leadership experience required

Responsibilities

Knowledge & Skills

Strong understanding of financial institution operations and service delivery

Knowledge of policies, procedures, and quality control frameworks

Strong analytical and problem-solving skills

Ability to design and improve operational systems

Excellent communication and collaboration abilities

Leadership and team development skills

Knowledge of regulatory and compliance requirements

Reports to: Chief Experience Officer (CXO)

Direct Reports: Member Experience Training & Strategy Specialists, Member Experience Operations Specialist

Why Join 4Front?

We care deeply about our team. When you join 4Front, you can expect:

Competitive pay

Comprehensive medical, dental, and vision insurance

Generous PTO and paid holidays

401(k) with employer match

Tuition reimbursement and professional development opportunities

Career growth pathways within a stable and growing organization

A collaborative, supportive culture focused on teamwork and DEI

Community involvement opportunities

Our Values

Building authentic relationships

Empowering our employees to grow and lead

Creating a culture of respect, inclusion, and collaboration

Delivering service that truly wows

#J-18808-Ljbffr

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Vacancy posted 19 hours ago
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