Advocate work home

Position Type: Full Time

Salary Range: $25.00 - $27.00 Hourly

Position Title: Mary’s Home Family Advocate

Accountable To: Lead Advocate

Status: Full Time / Hourly / 40-Hours per week

Mary’s Home is a faith-based supportive housing program that provides single mother families with the opportunity to gain holistic health and sufficient career resources so as to live a stable and successful life.

JOB SUMMARY The Family Advocate (FA) monitors all aspects of a family’s progress through the Mary’s Home Program, holding high accountability for a participant’s growth in character, career development and self-sufficiency. Family Advocates often work in emotionally charged situations that require an understanding of trauma-informed care, as well as professionalmaturity,in order to help families in crisis. The Family Advocate navigates her role through three primary modalities - Coaching, Case Management, and Collaboration. The Family Advocate reports to the Mary’s Home Lead Family Advocate and is part of the Advocacy Team.

AREAS OF RESPONSIBILITY Coaching Conduct regular recurring meetings with each participant to build professional relationships and to assist with goal achievement and progression in the program.

Monitor, assist, and ensure progress in life domains and outcomes as identified in the FGA through goal setting, coaching, support, etc.

Maintains awareness of each participant’s relationships in and outsideof the community; Assist participants with maintaining a personal schedule that meets program requirements and building a realistic family financial plan.

Case Management Oversee each participant’s arrival into the program to include initial scheduling, move in logistics, assignment to peer support, volunteer participation, communication to staff and community, introductions, etc.

Manage each participant’s assessment period by conducting initial orientation, communicating expectations (written and verbal) with regular follow-up, close monitoring of participants and family with regular check-ins (formal and non-formal); consult regularly with Lead Family Advocate regarding resident progress or lack thereof, etc.

Assess mental, emotional, physical and spiritual health of residents on caseload and establish necessary services, coaching, and support while continuing to monitor resident participation.

Assure the provision of program information and program resources to residents on caseload.

In collaboration with the participant, develop plans for parenting, family, legal, and safety issues with client and external family members as appropriate.

Provide professional and timely case notes in the key areas of child welfare, medical care, mental health status, faith, community, legal issues, finances, and other life domains as pertinent.

Maintain and develop strong relationships with community partners and resources.

Conduct regular home reviews and drug tests for residents.

Collaboration Participate in the interview process of program applicants in collaboration with the Lead Family Advocate andAdmissions Team.

Collaborate with staff regarding the progress, needs, supports and celebrations of all residents on caseload. Work closely with other staff and volunteers involved in resident support.

Participate and contribute to the strategic planning and development of the program, processes, systems, and training with staff, volunteers, community partners, collaborators and consultants.

Meet regularly with the Lead Family Advocate to review professional development, program systems, and participant progress and to address any complex or problematic issues as needed.

Attend and participate in program and corporate staff meetings, volunteer training, professional training, events, and other meetings relevant to professional and program development.

Attend and participate in Mary’s Home special events and community networking meetings and events as the schedule allows.

Work in close coordination with the Advocacy Team, and other Mary’s Home, and Dream Centers staff, as well as volunteers, partners, and service providers.

Provide leadership as assigned to volunteers and volunteer teams directly supporting the Advocacy Team.

RELATIONAL JOB FUNCTIONS Maintain a personal relationship with Jesus Christ, be a consistent witness for Jesus Christ, maintain a Christ-like attitude with people, and uphold the Dream Centers ministry in prayer.

Engage in supportive services as needed to address personal needs related to vicarious trauma, maintain healthy boundaries and prioritize self-care.

Foster healthy and supportive relationships with staff, volunteers, participants, children, community partners, service providers, donors, guests and other advocates in the local community.

Learn, understand, and adopt best practices and trauma-informed care for the residents.

Act as a liaison between participants and staff and therapists and other community partners.

Act as an advocate for single mothers and their children who are homeless, raising awareness of their plight and their potential, and influencing greater community involvement on their behalf.

Uphold all ethical standards within the program through training, documentation, communications, and structure and assist with coaching staff and key stakeholders in these ethical standards.

Build and foster a healthy, caring and professional relationship with the Program Director and other key staff to assure open communications and effective and efficient program operations.

Qualifications Personal relationship with Jesus Christ

Currently pursuing or have obtained a Bachelor’s degree in Social Services, Behavioral Health, Family Studies, or a related field.

Two years of experience in social work, case management, administration, coaching, and leadership preferred

Proficient in office management software, management reporting tools

Makes timely, informed decisions that account for facts, goals, constraints and risks.

Takes personal responsibility for the quality and timeliness of work and achieves results with little oversight.

Relationship Building: Builds constructive working relationships characterized by a high level of acceptance, collaboration, and mutual respect.

Values Diversity: Helps to create an environment that embraces and appreciates diversity.

Enforcing Policy: Enforces program guidelines and policy and initiates enforcement in a way that is perceived as fair, objective, and reasonable.

WORKING CONDITIONS Work hours include 8 am to 5 pm weekdays, on-call phone, occasional evenings and weekends

Travel requirements include ability to travel occasionally

Work environment is residential community setting, standard office and occasional home office

Full-time.