Second Shift Flex Dispatcher

Our specialized care teams provide personalized, compassionate, expert care to patients of all ages. Informed by basic research done at our Sloan Kettering Institute, scientists across MSK collaborate to conduct innovative translational and clinical research that is driving a revolution in our understanding of cancer as a disease and improving the ability to prevent, diagnose, and treat it. MSK is dedicated to training the next generation of scientists and clinicians, who go on to pursueour missionat MSK and around the globe.

Join one of the nation's leading healthcare institutions and build a meaningful career with purpose as a Dispatcher at our Main Campus . Whether you're looking for stability, great benefits, or an opportunity to grow within healthcare operations, this role offers all three.

At MSK, Dispatchers play a vital role in keeping patient care and hospital operations running smoothly. By coordinating real-time requests, prioritizing urgent needs, and maintaining clear communication, Dispatchers help ensure the right support reaches the right place at the right time. Serve as the central point of contact for service requests, dispatching staff efficiently across assigned areas

Coordinate daily workflows to support patient care, clinical operations, and hospital services

Genesys Cloud, Infor EAM, or similar tools) to manage workflows and activity

Support shift transitions by ensuring continuity of service and clear handoff communication

Assist with special projects, coverage planning, and operational improvements as assigned

2+ years of experience in dispatch, coordination, operations support, or a related role (healthcare environment preferred)

• Strong problem-solving skills and sound judgment when managing urgent requests
• Basic computer proficiency and comfort learning new systems and workflows

Attention to detail and accuracy when tracking requests and documenting activity

Must be flexible. Weekends as needed.

Report to Manager, Facilities Inventory & Operations

MSK is an equal opportunity and affirmative action employer committed to diversity and inclusion in all aspects of recruiting and employment. All qualified individuals are encouraged to apply and will receive consideration without regard to race, color, gender, gender identity or expression, sexual orientation, national origin, age, religion, creed, disability, veteran status or any other factor which cannot lawfully be used as a basis for an employment decision.

Federal law requires employers to provide reasonable accommodation to qualified individuals with disabilities. Examples of reasonable accommodation include making a change to the application process or work procedures, providing documents in an alternate format, using a sign language interpreter, or using specialized equipment.