Engineering System Development

Courser Systems Engineer

Courser is a partnership platform that helps technology service companies identify and take the next step in growth. Our organization has a strong company culture built on our values of Teamwork, Service, Growth-Minded, Trust, and Innovative. Our team dedicates their time working together to provide phenomenal experience for our customers. Be ready to join a fast-paced, ever-evolving IT company that is bringing on new customers and team members to continue strong growth into the future.

Install, configure, and maintain IT infrastructure, including servers, workstations, networks, and software applications for client organizations.

Deploy, configure, and manage operating systems (Windows Server, Linux, etc.), virtualization technologies, and cloud services.

Monitor and maintain servers, network devices, and other IT infrastructure components.

Ensure the optimal performance and uptime of client networks by configuring routers, switches, firewalls, VPNs, and other networking equipment.

Troubleshoot and resolve network and server issues, such as connectivity problems, latency, or hardware failures.

Implement security best practices, including firewall configurations, antivirus solutions, encryption, and secure authentication mechanisms.

Assist in disaster recovery planning and business continuity strategies to minimize downtime during outages.

Provide technical support for client systems, responding to incidents and resolving issues related to hardware, software, networking, and security.

Offer solutions to complex IT challenges, ensuring high availability and system performance.

Serve as an escalation point for complex issues that require in-depth technical knowledge.

Monitor the health and performance of client networks and systems using monitoring tools (e.g., Optimize system performance through regular maintenance, updates, and improvements.

Proactively identify potential issues and take corrective actions to prevent system failures or performance degradation.

Support and manage client cloud services (e.g., Microsoft 365, AWS, Azure, Google Cloud) and virtualized environments (e.g., VMware, Hyper-V).

Assist with cloud migrations, configuration, backup, and restore processes.

Ensure the smooth operation of virtual machines, storage, and network configurations in cloud environments.

Regularly test and verify backup systems and procedures to ensure data integrity and the ability to restore systems in case of failure.

Maintain detailed documentation of client systems, networks, configurations, and service tickets.

Provide periodic reports on system performance, uptime, security status, and any incidents or issues addressed.

Assist with or lead technical projects, such as server migrations, network upgrades, new software implementations, or cloud integrations.

Manage project timelines, resources, and communication to ensure successful and timely project delivery.

Collaborate with account managers to ensure client satisfaction and effective service delivery.

Bachelor's degree in Computer Science, Information Technology, or a related field (or equivalent experience).

• 3-5 years of experience in systems engineering, IT infrastructure, or a related field, with a strong understanding of system architecture and design principles.
• Windows, Linux) and virtualization technologies (e.g., VMware, Hyper-V).
• Strong knowledge of networking concepts, protocols, and security practices (e.g., Experience with cloud platforms (e.g., AWS, Azure, Google Cloud) and automation tools (e.g., CompTIA Server+, Microsoft Certified: Azure Administrator, AWS Certified Solutions Architect) are advantageous.

Experience with scripting or programming languages (e.g., Python, Bash, PowerShell) for automation tasks.

Familiarity with database management systems (e.g., SQL Server, MySQL) and data backup and recovery solutions.

At Courser we prioritize our employees' personal and professional development, offering best in class training, mentorship, and opportunities for growth through our self-promotion paths. We encourage innovation and challenging the status quo. Competitive benefits package, including medical, dental, vision, and life insurance

• 10 Holidays including your Birthday and a Floating Holiday!
• Gym reimbursement
• Amazon Prime reimbursement
• Applications are considered for positions without regard to veteran status, uniformed service member status, race, creed, color, religion, gender, gender identity, sex, sexual orientation, citizenship status, national origin, marital status, age, physical or mental disability, genetic information, caregiver status or any other category protected by applicable federal, state, or local laws.