Full Time Head of Housekeeping

Housekeeping Supervisor
The Hyatt Regency Coralville Hotel & Conference Center is seeking an energetic, service-focused Housekeeping Supervisor to help lead our housekeeping team in delivering clean, comfortable, and welcoming accommodations for every guest.
In this hands-on leadership role, you'll coach and support associates, inspect guest rooms and public spaces, ensure Hyatt brand standards are met, and help create an exceptional experience for both guests and team members. Full-time, non-exempt (overtime eligible)
Primary 1st shift, but possibly covering some 2nd shift hours, and including some weekends and holidays as occupancy dictates
Why Our Housekeeping Team Loves Working Here
Competitive pay and flexible scheduling
Health benefits available after 30 days for full-time associates
As a Housekeeping Supervisor, you'll lead by example to ensure every guest room and public space reflects Hyatt's high standards of cleanliness, comfort, and hospitality. You'll support, coach, and develop your team while helping create exceptional experiences for both our guests and fellow associates.
Lead, coach, and support Room Attendants, Housepersons, and Public Area Attendants
Inspect guest rooms and public areas to ensure Hyatt brand standards are met
Train, mentor, and develop housekeeping associates
Assist with performance coaching and documentation
Respond promptly to guest requests and service recovery opportunities
Assist with inventory, supplies, and department administration
Step in to support the team as needed during peak occupancy
The ideal candidate is organized, dependable, service-driven, and thrives in a fast-paced hospitality environment.
Ability to work independently and manage time effectively
Ability to stand, walk, bend, lift, push, pull, and move throughout the shift
Bilingual preferred

Previous housekeeping, cleaning, or hospitality experience is required.
At Marcus Hotels & Resorts, we believe our associates are our greatest asset. The Hyatt Regency Coralville Hotel & Conference Center offers a dynamic and welcoming workplace where associates can grow, develop, and take pride in delivering exceptional service.