Head of Recruiting & HR

This role leads a team responsible for scheduling, workforce deployment, call-off management, staffing optimization, overtime control, and compliance with state and federal staffing requirements. The Central Staffing Manager provides direct leadership, coaching, performance management, and development of staffing office personnel while fostering a high-performing, service-oriented team.
Partnering closely with Executive Directors, Nursing Leadership, Assisted Living Directors, Human Resources, Payroll, and department leaders, this position proactively manages staffing resources to support exceptional resident care, employee satisfaction, and operational excellence. Reporting to the Chief Operating Officer (COO), the Central Staffing Manager is accountable for achieving staffing, compliance, and operational goals across both campuses.
ESSENTIAL RESPONSIBILITIES Lead the daily operations of the Central Staffing Office supporting two CCRC campuses, ensuring appropriate staffing coverage across clinical and operational departments.
Manage workforce scheduling, shift coverage, call-offs, and staffing adjustments based on census, acuity, admissions, discharges, and operational needs.
Develop and execute staffing strategies that optimize labor resources, balance staffing across campuses, manage float pools and PRN staff, and minimize overtime and premium labor costs.
Monitor labor utilization, productivity, overtime, incentive pay, and staffing trends; Supervise, coach, develop, and evaluate Staffing Coordinators and Scheduling Specialists, fostering a high-performing and customer-focused team.
Partner with operational, clinical, human resources, payroll, and department leaders to proactively address staffing needs and support exceptional resident care and employee engagement.
Serve as the subject matter expert for workforce management and scheduling systems, ensuring accurate employee profiles, schedules, licensure, certifications, and staffing records.
Ensure compliance with federal, state, regulatory, labor, and organizational staffing requirements, policies, and collective bargaining agreements.
Provide hands-on staffing support and serve as operational backup for staffing office personnel as needed, including direct scheduling and shift coverage responsibilities during staffing shortages or emergencies.
Maintain flexibility to support a 24/7 operation, including availability for occasional evenings, nights, weekends, holidays, and on-call responsibilities to ensure continuity of staffing operations across both campuses.
Experience managing multi-site staffing operations
Workforce management software expertise
EXPERIENCE, EDUCATION, AND/OR TRAINING 1. Bachelor's degree in Healthcare Administration, Business, Human Resources, or related field (or equivalent experience)
2. 3-5 years of scheduling, payroll, or workforce coordination experience, preferably in healthcare, senior living, or multi-site operations

#J-18808-Ljbffr Advantage Recruiting Group