Managing Head of Retail Sales

The Sales Manager reports directly to the Western Alaska General Manager and Director of Sales and is responsible for coordinating communication, marketing, and sales efforts with potential and existing customers in Western Alaska. The Sales Manager secures new customers and maintains existing accounts for the organization to meet their assigned objectives. This position requires frequent travel for field-based visits to meet with Western Alaska terminal managers and customers.
Our company vision for the Sales Manager position is to cultivate new and long-standing customer relationships in our rural markets. The position will help Vitus Terminals LLC differentiate its service and focus on the bulk fuel, home heating, and propane markets. This position manages the company marketing strategies for bulk and retail fuel sales in its terminal markets and fuel stations in the Western Alaska locations.
Makes customer calls by phone and in person to existing and potential customers to close heating fuels sales.
Analyzes existing and proposed programs, policies, and services in response to customer needs and
Drafts marketing plans for each company location, executes sales strategies, and coordinates sales efforts.
Attends industry trade shows to identify potential sales leads and make meaningful connections with existing and future customers.
Proposes budgets and purchasing criteria for assigned accounts and identifies customer buying cycles.
Resolves complex, sensitive service-related issues and manages service-related investigations.
Displays exceptional interpersonal and communication skills in coordinating with managers and customers.
Engages in professional and personable relationships with current and prospective customers, communicating unique company brand while building rapport and product trust.
Collects market pricing information from customers, prospective customers, and other public resources.
Acquires suggestions from current customers related to brand and product improvement. Accurately communicates market pricing findings and sales efforts to management personnel, including the Western Alaska General Manager, Director of Sales, and Terminal Managers.
Prepares sales information for customers and ensures consistency and accuracy of required customer documentation, including sales quotes, sales contracts, credit applications, etc.
Accurately accounts for delivery dates and inventory levels for fulfillment when securing and placing orders
Accurately records daily sales contacts and maintains sales/marketing documentation.
Tracks current marketing efforts within the Customer Relationship Management (CRM) system.
Performs various administrative tasks and provides phone support for the field as necessary.
High school diploma, or equivalent

• Bachelor's degree preferred
• Excel (intermediate level experience)
• Customer service abilities

Ability to add, subtract, multiply and divide in all units of measure, using whole numbers, common fractions and decimals
Time management skills
Organizational and administrative skills
Ability to read and interpret company documents pertaining to safety rules, operating and maintenance instructions, company policy, procedure manuals, as well as state and federal regulations
Candidate must have a high school diploma or equivalent
1 year of directly related work experience may qualify to substitute 1 year of education to meet the education requirement)
Required Training & Certificates:
Attends training sessions, seminars and appropriate educational classes required by department.
Computer skills commensurate with program and job applications.

Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. Visual Acuity: must be adequate to perform all required tasks in a safe manner.

Work is usually done in an office setting and sometimes at a client facility or job site. Work may require occasional weekend and/or evening work. The employee is occasionally exposed to moving mechanical parts, vehicles and equipment.
The employee must be able to physically travel by air within, and out of, the State of Alaska.