Overnight Attendant

Arcade Attendant
Family Entertainment Group (FEG), is a recognized industry leader in designing, developing, and operating world-class family entertainment centers and amusement experiences. With a commitment to innovation and guest satisfaction, FEG partners with top brands and venues to create memorable experiences for families and guests of all ages. The Company provides turnkey outsourced facility management and arcade operations services for resorts, hotels, casinos, and amusement parks. Additionally, the Company owns and operates standalone family entertainment centers under the In The Game, Max Action, and Bonkers brands. The Arcade Attendant plays a key role in creating a fun, safe, and memorable guest experience at our family entertainment center. This position is responsible for delivering outstanding customer service, supporting arcade operations, maintaining equipment and merchandise, and ensuring a clean, organized environment.
Operate point-of-sale systems and handle cash, credit, and vouchers accurately
Monitor arcade floor for safety concerns and address security risks when observed
Answer guest questions about games, activities, and merchandise
Load tickets and prizes into machines and restock merchandise displays
Demonstrate and explain arcade games or products to guests
Handle guest complaints professionally and escalate when necessary
Clean games, tables, counters, and shelves to ensure a tidy environment
Conduct inventory and assist with stocking items
Support minor game maintenance and assist with moving games or equipment
High school diploma or equivalent required
Ability to work flexible shifts, including nights, weekends, and holidays
Basic math and cash-handling skills