Medical Assistant I - Full-time - Medicine Clinic

Prescriber Assistant Specialist (PAS)
Prescriber Assistant Specialist – San Antonio, TX
Full-Time | In-Clinic Position

About Root Causes Medicine
Root Causes Medicine is a patient-centered, terrain-based medical clinic focused on identifying and restoring the underlying causes of illness. We believe medicine should be relational, precise, and restorative.
Our providers treat complex and chronic conditions through functional, integrative, and naturopathic oncology care. We are growing — and we are looking for someone who thrives in a mission-driven, high-touch clinical environment.

Position Overview
We are seeking a Prescriber Assistant Specialist (PAS)to serve as the operational and relational extension of our prescribing providers.
This role supports Nurse Practitioners, our Naturopathic Oncologist, and Medical Director by ensuring:
Appointments are staged and flow smoothly
Patients feel seen and supported
Charts, labs, and prescriptions are organized and accurate
Post-visit follow-through is handled efficiently
This is not a passive medical assistant role. This is a proactive, detail-driven, emotionally intelligent position that helps protect both the patient experience and the provider's ability to focus on high-level care.

What You'll Do
Clinical & Appointment Support
Prepare charts prior to patient visits
Build and organize new patient charts
Upload labs, reconcile medications, manage documentation
Room patients and take vitals
Assist with light in-clinic procedures (UA dips, strep tests, injections, etc.)
Maintain smooth provider schedule flow
Patient Communication
Respond to portal messages within scope
Clarify provider instructions
Coordinate lab testing and follow-ups
Communicate with pharmacies, labs, and specialty vendors
Help de-escalate anxious or overwhelmed patients
Operational Execution
Monitor provider inboxes and tasks
Prepare prescriptions for provider review
Track lab results and follow up as needed
Manage supplement or medication inventory (if assigned)
Coordinate shipments when required
Assist with scheduling when needed

Who You Are
You are someone who:
Thrives in a fast-moving clinical setting
Anticipates needs before they are voiced
Is highly detail-oriented and organized
Can remain calm under emotional pressure
Enjoys helping people feel heard and supported
Values both systems and relationships
Understands professional boundaries in healthcare
This role requires emotional steadiness, strong communication skills, and the ability to manage multiple moving pieces throughout the day.

Qualifications
Preferred:

• Medical Assistant (MA)
• 2+ years experience in a clinical setting
• EMR experience (Cerbo experience a plus)
• Strong written and verbal communication skills
• Comfort with technology and task management systems

Must be:
Dependable and professional
Able to multitask without sacrificing detail
Comfortable working closely with providers
Comfortable supporting patients with complex or chronic illness
Work Environment
In-clinic role (San Antonio, TX)
Mission-driven team culture
High-touch, relational care environment
Fast-paced with emotional depth

Compensation & Growth
Competitive compensation based on experience
Opportunity for role growth and specialization
Pathways into senior clinical coordination or provider operations leadership

Why Join Root Causes Medicine?
We are building something intentional.
If you want to be part of a clinic that values:
Root-cause thinking
Patient-centered care
Meaningful work
Team collaboration
Professional growth
We would love to meet you.