Support Services Person ll

Training & Licensing Provided | Pre-qualified Affiliate Company Leads As part of a worldwide enterprise of over 7,000 employees , Archwell Holdings is launching a new business - BrightCover Insurance - focused on serving the homeowner’s and auto insurance needs of our affiliated company's customers. This is a ground-floor opportunity to join a large, successful organization at the early stages of a high-growth initiative.
We are building a next-generation insurance sales platform designed to connect consumers with the right coverage quickly and efficiently.
This an excellent opportunity for those new to the industry because, we invest in our people by providing training and supporting motivated candidates through the licensing process . We will train you on the insurance industry where you will learn to service existing clients and sell insurance products.
Client Advisors work with warm, pre-qualified prospect s and guide them in selecting the best insurance products to fit their individual needs. All leads are provided — no cold calling required.
Why This Role Is Different Most insurance sales roles require producers to generate their own leads or rely heavily on cold prospecting.
Our agents work with a steady stream of pre-qualified inbound shoppers who have already started the quoting process and are actively looking to purchase our coverage.
Your job is to:
Help customers finalize their policy purchase
Identify opportunities to bundle additional policies
Deliver an exceptional buying experience
This allows our agents to focus on selling and advising — not chasing leads.
Responsibilities Work with pre-qualified inbound customers who have already initiated insurance quotes
Review customer needs and recommend appropriate home, auto, and personal lines insurance solutions
Identify and present cross-sell opportunities , including bundling policies to maximize customer value
Process a high volume of insurance policies efficiently and accurately
Maintain strong relationships with customers through professional communication and service
Maintain accurate records in CRM and agency systems
Stay current on carrier products, underwriting guidelines, and industry updates
Work collaboratively with team members to support overall agency growth
Performance Profile (What Success Looks Like) Top performers in this role typically:
Convert a high percentage of inbound shoppers into policyholders
Consistently bundle multiple policies per household
Maintain strong follow-up discipline with quoting customers
Manage a high-volume workflow while maintaining accuracy
Build trust quickly and guide customers through coverage decisions
Agents who excel in this environment can generate substantial production and income growth.
Qualifications Ability to obtain Property & Casualty insurance license through our training
Previous insurance or mortgage experience is a plus
Motivated candidates new to the industry are encouraged to apply
Strong communication and relationship-building skills
Ability to identify cross-sell and bundling opportunities
Excellent time management and organizational skills
Ability to manage a high-volume workflow
Comfortable working with CRM and agency management systems
Self-motivated with strong work ethic and team mindset
Compensation Base Salary + Uncapped Commission
Health Insurance
Retirement Plan
We are designed to scale nationally. As the organization grows, high performers will have opportunities to advance into:
Senior Producer roles
Team leadership positions
Specialized production roles
If you are driven, customer-focused, and want access to consistent inbound opportunities with significant earning potential , we encourage you to apply and grow with us

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