Auditors - REMOTE

Join us at West Bend, where we believe that our associates are our greatest asset. We hire talented individuals who are conscientious, dedicated, customer focused, and able to build lasting relationships. Your diversity of thought, experience, and knowledge are valued. More than a workplace, we celebrate our successes and take pride in serving our communities.

The Premium Auditor is responsible for independently conducting detailed audits of policyholders’ operations and financial records to ensure accurate insurance premium determination. This role involves conducting physical and hybrid audits across multiple lines of business, serving as a technical subject matter expert, mentoring junior audit staff. The Premium Auditor plays a key role in mentoring less experienced auditors, supporting quality assurance efforts, and contributing to departmental training initiatives

This position offers both remote and hybrid work locations out of our West Bend or Madison, WI office. You may occasionally be asked to travel to an office location for in-person engagement activities such as team meetings, training and corporate events.

External applications will be accepted on a rolling basis while the position remains open.

Conduct premium audits by examining policyholder operations and financial documentation to determine actual exposure in accordance with insurance coverage.

Schedule and perform physical and hybrid audits across various lines of business, including Workers Compensation, General Liability, Auto Liability, and Garage.

Identify and collect appropriate documentation to complete thorough and accurate audits.

Analyze and interpret financial data to calculate correct earned premiums.

Apply and interpret auditing standards using industry manuals such as the Basic Manual for Workers Compensation and Employers Liability Insurance, ISO Commercial Lines Manual, SCOPES, and PAAS Reference Materials.

Collaborate professionally with agents, underwriters, policyholders, and internal teams to clarify audit results and resolve discrepancies.

Support quality assurance and peer review processes by validating complex audits for accuracy and compliance.

Serve as a technical mentor to Premium Auditor I and II associates, providing guidance on audit procedures and regulatory interpretation.

Assist with departmental training by sharing expertise in manuals, classifications, and audit process best practices.

Contribute to process improvements and audit documentation updates based on emerging trends or regulatory changes.

4-6 years of premium audit hybrid or field experience across multiple lines of business.

Organizational, analytical, customer service and interpretive skills

Proficiency in Microsoft Office and data entry software

Preferred Education and Training

Bachelor’s degree in Business, Finance or related field

Course work towards Associate in Premium Auditing designation

The actual base pay offered to the successful candidate will be based on multiple factors, including but not limited to job-related knowledge/skills, experience, business needs, geographical location, and internal equity. Medical & Prescription Insurance

Health Savings Account

Dental Insurance

Short and Long Term Disability

Flexible Spending Accounts

Life and Accidental Death & Disability

Employee Assistance Program

Bonus eligible based on performance

West Bend will comply with any applicable state and local laws regarding employee leave benefits, including, but not limited to providing time off pursuant to the Colorado Healthy Families and Workplaces Act for Colorado employees, in accordance with its plans and policies.

West Bend provides equal employment opportunities to all associates and applicants for employment and prohibits discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws. This policy applies to all terms and conditions of employment, including recruiting, hiring, placement, and promotion.

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