Remote Senior Recruiting Talent Sourcer

Vitally is a Customer Success Platform built for modern CS teams. We help CS organizations run smarter - better visibility into customer health, more efficient workflows, and stronger collaboration across the post-sale team.

Our HR function is growing to match our scale, and we are looking for someone who can help us hire great people while contributing to the broader employee experience.

The majority of your time (approximately 70%) will be focused on full-cycle recruiting across the organization, with a strong emphasis on technical hiring. You will partner closely with hiring managers to attract and close exceptional talent. The remaining 30% of your time will support broader HR and people operations work, making you a true generalist partner to the team.

You will report directly to the Associate HR Director and serve as a critical member of a lean, high-functioning HR team. This is an ideal role for someone who leads with recruiting instincts, thrives with ownership and autonomy, and genuinely wants to grow into the broader people function over time. You will not be handed a playbook — you will help write it.

Talent Acquisition (70%)

Own full-cycle recruiting for roles across the company, from intake through offer, including sourcing, screening, coordinating, and closing

Partner with hiring managers to build scorecards, define success profiles, and run structured interview processes

Proactively source passive candidates through LinkedIn, networks, and creative outreach strategies

Maintain recruiting pipelines and data hygiene in our ATS, and report on key hiring metrics

Help build and refine our recruiting infrastructure as we scale, including interview guides, job descriptions, and offer processes

People Operations (30%)

Assist with HR compliance tasks, documentation, and policy administration

Help coordinate culture and engagement programming including events, Lunch and Learns, and employee recognition

Serve as a first point of contact for employee questions and escalate appropriately

Support the Associate HR Director on ad hoc people projects and initiatives

4 to 6 years of experience in talent acquisition, with a track record of successfully running full-cycle recruiting in a fast-paced environment

Experience recruiting at a startup or high-growth tech company, ideally in the SaaS space

Strong sourcing skills and comfort building pipelines from scratch, not just managing inbound applicants

Some exposure to HR generalist work, whether through formal experience or genuine curiosity and initiative

Highly autonomous self-starter who takes full ownership of the recruiting function without needing to be managed to outcomes

Genuine ambition to grow beyond recruiting into the broader people function over time

Curiosity about how AI and automation can improve the recruiting and people experience (we are actively building in this space and want someone who wants to build alongside us)

Experience with people ops tools such as ATS (JazzHR), Slack workflows, or HRIS platforms (JustWorks)

SHRM-CP, PHR, or similar HR certification

This is a remote role (NYC is always a plus!)

Equity: We want every team member invested in the company’s success and are happy to be generous with equity.

100% of health/dental/vision insurance premiums covered by us.

Flexible work hours and work-from-home policy.

That said, while we're young and scrappy as a team, we don't believe in building a startup cult.