Head of Operations & Business Management

Auto Driveaway, one of the largest professional driveaway companies in the US, is seeking an energetic, safety-focused Operations Manager to run daily operations at our Plano, TX location. You'll lead the onsite team, own how the location performs, and build the kind of experience it takes to run a business, from managing a P&L to keeping customers happy.

Auto Driveaway is a leading national provider of professional vehicle relocation services. We primarily serve large corporate fleets, fleet management companies, upfitters, dealerships, and vehicle and truck OEMs with fast, safe, and reliable door-to-door driveaway service nationwide. We accomplish this with a personalized customer experience, an unwavering commitment to safety, and a national network of professional drivers, ensuring quality, accountability, and reliability on every trip.

If you've run a store, a restaurant, or a warehouse, you already know the core of this job: lead a team, keep customers happy, and solve whatever the day brings. What we're really after is a strong, hands-on manager who takes pride in running a tight operation.

This is a salaried, Monday-to-Friday, 8-to-5 role.

Keep customers updated on timing and keep every job on track

Track and manage all active vehicle services in our cloud-based system (we'll train you on it)

Build and manage relationships with local service vendors to keep quality high

Complete title and registration work at the DMV on behalf of Auto Driveaway and our clients

Review daily reports in Excel to find where the location can run better, and put action plans in place to close service gaps

Ensure compliance with all FMCSR, state, and local regulations, and keep company and customer assets secure

Manage drivers within company personnel policies, and help with emergency contingency planning

Proven experience leading and developing a team, in retail, food service, warehouse, or a similar hands-on environment

Comfortable managing multiple people and holding a location accountable to its results

Strong management, people, and communication skills

Comfort in Excel and the ability to pick up new software quickly

A customer-service mindset and solid problem-solving instincts

Able to travel 2 to 3 times a year for meetings

You build hands-on business-management experience: P&L, operations, team leadership, and customer relationships

Monday to Friday, 8 to 5

Casual, collaborative environment

Base salary plus quarterly and annual performance incentives

Health, Dental, and Vision Insurance

Life Insurance

Auto Driveaway maintains a smoke-free work environment in accordance with company policy and applicable law.

Auto Driveaway participates in E-Verify to confirm employment eligibility.

#J-18808-Ljbffr Auto Driveaway Transport Logistics