Hotel Starbucks Barista

Reports directly to Starbucks managerial staff.
Interacts and cooperates with other Baristas and Bussers.
Develops enthusiastically satisfied customers all the time
Delivers Legendary Service to all customers by demonstrating “Just Say Yes” behavior and connecting with the customer. Responds to customer needs and says thank you to every customer.
including those of high volume or unusual events to keep store operation to standard
Anticipates customer and store needs by constantly evaluating environment and customers for cues. Discovers customer needs and appropriately suggests products with every customer to enhance service and meet/exceed sales goals.
Assists customers in selection and purchase of specialty coffee beverages and whole bean sales.
Maintains customer service area and equipment in a clean and appealing manner.
Maintains Quality Licensed store Operations
Provides quality beverages and food products consistently for all customers by adhering to recipe and presentation standards.
Follows health, safety and sanitation guidelines for all products.
Follows store policies and procedures for operational flow at each station.
Presents oneself professionally and demonstrates clear communication with all customers and interactions with fellow associates.
Follows standards for merchandizing, stocking, rotating and storing all products.
Performs equipment maintenance in accordance with Starbucks maintenance standards.
Follows cash handling and register policies as laid out and agreed to in the House Bank Agreement.
Follows inventory stocking and recording guidelines.
Takes Responsibility To Learn all aspects of barista position.
Completes Initial Store Training and passes Barista Certification.
Ability to aid in the transportation of all work equipment and produce pertinent to carry out the job.
Ability to work with all products and equipment prescribed.
Food Hygiene awareness and at least basic training.
Ability to communicate in English with guests, co –workers and Management, to their understanding.
Ability to communicate in a second language.
Food Hygiene certificate.
The salary range for this role is $24.12 to $26.12 This is the lowest to highest pay scale we, in good faith, believe we would pay for this role at the time of this posting. An employee’s pay position within the pay range will be based on several factors, including relevant education, qualifications, certifications, experience, skills, seniority, geographic location, performance, shift, travel requirements, sales or revenue-based metrics, and business or organizational needs.

As one of the world’s leading hotel groups, we’re here to deliver True Hospitality for Good. As the world’s first and most global luxury hotel brand, InterContinental Hotels & Resorts has pioneered international travel since the 1940s, we are passionate about sharing our renowned international know-how and cultural wisdom in truly impressive surroundings. We all take great pride in being genuine ambassadors of the InterContinental®️ brand and to be part of the brand you will have a thirst for travel, passion for culture and appreciation for diversity. If you’d like to embrace a world of opportunities, we’d like to welcome you to the world’s most international luxury hotel brand.