Phlebotomist - health

Description: The Patient Services Representative I (PSR I) represents the face of the company to patients who come in, both as part of their health routine or for insights into life-defining health decisions. The ENTRY PSR I helps with patient care by greeting them upon arrival and answering any questions or concerns with care and compassion. The individual will also help maintain the integrity of the waiting area and assist with breaks when other Phlebotomists are unavailable. This individual will also be trained on Phlebotomy skills to grown within the company.

The ENTRY PSR I will demonstrate excellence in customer care while focusing on process skills and sensitivity to confidentiality and accuracy of patient information. Ability to handle patients with care and compassion while assisting with check ins in the lobby through either a self-service kiosk or handheld tablet

Be willing to learn Phlebotomy skills when there is downtime or breaks that need to be covered

Once Phlebotomy skills are obtained, to perform with confidence, both the forensic and clinical specimen collection and processing duties following established practices and procedures.

HIGH LEVEL OF CUSTOMER SERVICE EXPERIENCE/SKILLS ARE REQUIRED - this is critical to the heart of the role

High school diploma or equivalent REQUIRED

Work Experience:

Minimum of 1-2 years of client facing customer service REQUIRED (Retail, Home Health Aide, etc).

Prior Phlebotomy experience is NOT required

Keyboard/data entry experience a must.

This is an Entry position into Phlebotomy so candidates must be willing to learn this skill. If they are only wanting to work in a front desk or greeter position and not willing to learn Phlebotomy, please do not apply.