Head of Programme Management

Project Renewal is a leading non-profit organization with the mission of building supportive communities where people achieve dignity and independence, renewing their lives with health, homes, and jobs. Our comprehensive and integrated 24/7 programs are designed to offer the holistic care our clients need. With a staff of 950+ and an annual budget of $140 million, Project Renewal is one of the larger social service nonprofits in New York City.
Title: Program Director
Clinton Residence is a 57-bed congregate treatment program in Midtown Manhattan. The residence serves mentally ill or MICA adults who need intensive services and skills building in preparation for the transition to more permanent supportive housing. The residence provides a range of services including 3 prepared meals per day, medication management, health teaching, case management, and referrals and linkages to community-based services. Most residents live in shared rooms and receive hands‑on assistance in ADL skills. There is 24/7 staffing on‑site. Under the supervision of the Director of Mental Health Housing, the Program Director will be responsible for supervision and oversight of day‑to‑day operations including all aspects of the service program and physical plant.
Under the general direction of the Vice President of Programs, with latitude for independent action and decision making, the Program Director will be responsible for the overall performance, supervision and oversight of day‑to‑day operations including all aspects of the service program and physical plant.
The essential duties of the Program Director include but are not limited to the following activities:
Collaborates with the VP of Programs and other senior staff to develop and implement program policies and procedures, disseminates these to staff, and updates them as needed. Develops and implements policies and procedures to comply with requirements from the Office of Mental Health (OMH).
Supervises the Clinical Director, Case Aides and Building Manager to deliver rehabilitative and restorative services to the tenants at Clinton.
Develops staff through team meetings, individual supervision and in‑service education as needed for all levels of staff.
supervision; Conduct continuous needs assessment for program development/evaluation and conformance with local and state regulations and reporting requirements
Promote positive community relations which may include participation in community board and local precinct meetings
Develop and oversee the on‑site monitoring systems for service fee collection and PNA distribution within agency guidelines
Develop tracking systems and complete internal/external statistical, quality assurance, and incident reporting
Manage budget and purchasing for supplies within contractual guidelines
A Master’s Degree in Social Work or a related field and a minimum of five years of experience working with a psychiatric population. Candidates’ experience must include three years in a clinical/administrative supervisory role, preferably in a residential setting.
strong organizational, leadership, and team building skills; proficiency in Microsoft Office suite; and knowledge of case management software.
Physical Activities:
While performing the duties of this position, the Program Director is required to travel frequently using the New York City public transportation system. While on‑site at the Clinton Residence, the Director may be required to climb up to seven flights of stairs in the event that the elevator is out of service. The Program Director must also be able to sit for extended periods of time working at the computer or making phone calls, as well as bend, reach and or squat to get information from the files.
Project Renewal is an equal opportunity employer. Its long‑standing policy has been to embrace the equality of opportunity for all employees and applicants without regard to actual or perceived race, color, national origin, alienage or citizenship status, religion or creed, gender (see separately issued Gender Discrimination policy for more detail), physical or mental disability, age (18 and over), military status, arrest record, marital status, domestic partnership status, genetic information or predisposing genetic characteristic, sexual orientation, status as a victim or witness of domestic violence, sex offenses or stalking, unemployment status or any other basis protected by applicable federal, state and local laws.

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