Salesperson - Inside-Sales

Join The Sales & Marketing Team Of A 100-Year-Old Homebuilder!

For 100 years, Robuck Homes has built a reputation for quality, integrity, and creating communities of significance. We're seeking a motivated Inside Sales Associate to join our Sales & Marketing team in a key, highly visible role connecting prospective homebuyers with our communities throughout the Triangle and Coastal Carolina. Reporting directly to our Director of Marketing, this position is responsible for responding to, qualifying, nurturing, and managing online leads and customer inquiries. If you're a dedicated, results-driven sales professional, we offer:

Extensive training and mentoring with some of America's leading new home sales coaches.

Competitive base salary plus performance-based commissions, with targeted first-year total compensation of $70,000+ and additional earning potential for exceptional performance.

A comprehensive benefits package, including medical insurance, profit sharing, and other company benefits.

A supportive, established, family-owned company with opportunities for long-term professional growth.

What we're looking for:

You MUST be exceptional on the phone, a strong and engaging email communicator, and highly comfortable with technology and CRM platforms. Just as importantly, you must be self-motivated, dependable, and committed to consistently executing the daily activities, follow-up practices, and performance expectations that drive sales success.

Previous new home sales experience is not required.

This is primarily a hybrid office/remote position in Raleigh, NC, serving our Triangle and Coastal Carolina (Wilmington) markets. More remote work flexibility may be available after the first six months, after review and based on performance and business needs. Weekly schedule will be customized with workdays, off days and on-call days.

Job Description | Online Sales Counselor

Primary Job Responsibilities:

Respond to all e-mail and phone leads immediately

Qualify the leads based on needs

Provide consistent follow-up to online prospects with the goal of setting an appointment with the Onsite Sales Agent

Provide information and marketing material to prospects

Respond to the sales line and voice mail for leads

Work with the prospect to determine the best community and floor plan

Utilize lead-management software

Create and deliver ongoing e-mail campaigns

Track and report on lead activity and sales conversion ratios

Monitor website content (as assigned by Director of Marketing) with regular audits to ensure the content is accurate and in line with external advertising and will support the best customer experience

Monitor third-party websites and online advertising for accuracy and play an active role in recommending targeting and messaging that will ensure the best customer experience and increase conversion rates

Continually research the competition and their online activities

Some travel to our new home communities is required in order to learn about our homes, our communities, our onsite sales staff and our general company culture. This expert knowledge will shine through in your interactions with online leads and shine through in the customer's experience.

Additional responsibilities as needed

Job Qualifications:

Two years of sales and/or marketing experience

Customer focused and personable

Proven e-mail and phone communication skills

Sales contact management database experience

Comfortable using an array of different technologies to achieve goals

Solid organizational, planning and managing skills

Maintain focus while working in an unstructured environment with nominal supervision

Ability to multi-task and manage time well

Must be able to learn and follow proven sales process

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