Head of IT Management

IT Director
The Information Technology (IT) Director for the City of West Monroe provides key support regarding productively managing and coordinating all activities within the IT Department which include overseeing all IT operations and leading the IT staff.
Specific Tasks, Duties, & Responsibilities

Designs and implements IT strategies and infrastructure
Identifies and eliminates security risks
Analyzes business requirements for IT needs and systems
Works to increase user satisfaction
Evaluates IT operations regarding established goals
Communicates within IT team and across departments as needed
Assesses need for new equipment and software
Prepares progress and budget reports for upper management
Hires new members of IT staff
Builds and maintains relationships with outside vendors
Manages company help desk
Contributes to team effort by accomplishing related results, as needed
All other duties as assigned
Worker Requirements

• Bachelor's degree in information technology, information systems, computer science or related field required (graduate degree a plus)
• 8+ years' experience working in IT operations
• 3+ years' experience overseeing IT teams and projects
• Certifications and continuing education preferred
• Sound understanding of computer systems, networks, security, telecommunications, databases, and storage systems
• Strong interpersonal, communication and leadership skills
• Ability to manage and prioritize tasks and projects
• Solid working knowledge of all relevant coding languages and security protocols
• Excellent analytical and problem-solving skills
• Team oriented