Head of Programme Management

The Arc Prince George’s County serves more than 600 individuals with disabilities through a variety of programs, services and supports. Our primary areas of support are community living, family and personal supports, employment services, and day programs - all with an emphasis on person-centered community involvement and inclusion.

Position Summary
The Arc is seeking a full-time Program Manager to oversee all direct support professionals for their assigned homes. The Program Manager ensures that all services and supports are person-centered and promotes a culture of advocacy within the residential homes.

Working Days & Hours

Scheduled Work Days: Monday - Friday

Work Hours: 40 hrs/wk (Varies; flexible hours, nights and weekends required)

Annual Salary: $66,124.24 - $70,091.69

Key Competencies

Advocacy: Support individuals in expressing their goals, choices, and rights.

Communication: Actively listen and collaborate with individuals, families, and community partners.

Relationship Building: Foster inclusive opportunities for meaningful connections and friendships.

Key Responsibilities
Individual Support & Planning

Coordinate medical appointments and behavior support plans.

Lead person-centered planning and promote self-advocacy.

Financial Management

Develop and manage budgets; oversee expenditures and financial records.

Ensure cost-effective operations and proper documentation.

Community Integration

Promote frequent community outings and use of local resources.

Engage families and natural supports in activity planning.

Home Quality & Safety

Ensure homes meet safety, licensing, and maintenance standards.

Address site needs and provide emergency shift coverage.

Communication & Documentation

Maintain respectful communication with families, professionals, and staff.

Participate in and document meetings; facilitate inter-agency communication.

Health Monitoring

Oversee individuals’ health needs, medical services, and hygiene support.

Professionalism & Leadership

Model positive behavior, maintain confidentiality, and solve problems creatively.

Supervision

Hire, train, and manage support staff; provide ongoing feedback and team leadership.

Note: Travel between sites is required. On-call availability for emergencies, including nights and weekends, is expected.

Qualifications

Strong interpersonal skills

Customer service-oriented

Excellent computer skills

Minimum high school diploma

2 years of supervisory experience working with people with disabilities

Must have knowledge of community resources available in Prince George’s County

Strong organizational skills

Demonstrate an intensive understanding of the agency’s vision in terms of the importance of recognizing and honoring the individuals’ preferences and choices.

Total Rewards
The Arc offers a competitive salary and comprehensive benefits, including medical, dental and vision plans, a 403(b) retirement plan with employer match, tuition reimbursement, benevolence program, paid holidays, generous paid time-off, paid training, company-paid life insurance, and more.

#J-18808-Ljbffr The Arc Prince George's County