Dispatchers for Nights and Weekends

Dispatcher Infrastructure Products Group

Oldcastle, a CRH company, is reinventing what's possible in building solutions. We are the leading provider of innovative outdoor living products and utility infrastructure solutions for the water, energy, and communications markets throughout North America. We're a trusted and strategic partner to engineers, contractors, distributors, specifiers, retailers, and homeowners alike as the manufacturer of precast concrete, polymer concrete, and plastic infrastructure products.

This position is responsible for coordinating and scheduling all customer deliveries and managing a combination of company trucks and outside haulers. This position is responsible for the dispatch function, coordinating with the sales department, shipping receiving, customer, delivery truck services and the logistics operations.

Receive and process customer orders through telephone, email, and other electronic means

Prepare a shipping schedule that maintains accountability of all outgoing and incoming shipments

Work closely with company trucking fleet and outside haulers to meet delivery times and compliance with delivery requirements as per customer needs

Communicate effectively with customers and truck drivers to dispatch orders in a timely and efficient manner

Must be familiar with the delivery area to assist with route and travel time planning

Must be able to build rapport with others including team members, drivers, vendors, sales team, operations team and customers

Must be customer focused and be able remain focused under stressful conditions and in a fast-paced environment

Understand AZ DOT/DMV regulations that pertain to shipping and transportation of building products via truck

Possess the ability to work with tracking and scheduling software and to learn new programs as they are introduced

Display a professional, positive, and courteous attitude to co-workers, supervisors, customers, and the general public always

prepare and review daily reports and maintain proper records according to company policy

Available to work overtime, nights and weekends when necessary

Reliable attendance is essential in performance of the role

Previous related experience in building materials dispatch or transportation industry preferred

Knowledge of masonry and hardscapes products, building materials, and cements is preferred

Must possess computer aptitude, the ability to use Microsoft Excel, Word, Outlook, and Teams, and the ability to learn new computer skills

SAP knowledge a plus

Comprehensive medical, dental and disability benefits programs

Group retirement savings program

We are a collection of hundreds of family businesses, regional companies and large enterprises that together form the CRH family. CRH operates in a decentralized, diversified structure that allows you to work in a small company environment while having the career opportunities of a large international organization.

Oldcastle Infrastructure, a CRH Company, is an Affirmative Action and Equal Opportunity Employer. EOE/Vet/Disability

All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, age, disability, status as a protected veteran or any other characteristic protected under applicable federal, state, or local law.