Referral Specialist- Remote/ Full Time

Referral Specialist
Coordinates and performs all aspects of the patient referral process.
Enters referral orders in electronic health record (EHR) for all providers and submits to the KC authorization team for approval
Communicates with providers regarding any issues with the referral including obtaining authorization, securing an appointment with the specialist, patient refusal of the service or patient not showing for the appointment
Works under general supervision
Familiar with standard concepts, practices, and procedures within the field
Competent to meet age specific needs of the unit assigned
High School diploma or equivalent preferred
Certified Medical Assistant preferred
Minimum of 2 years' experience medical office, hospital, or medical call center required
Excellent verbal and written communication, professional telephone manner, interviewing and interpersonal skills to interact with patients, families, providers, and of the other members of the healthcare team and external agencies
Typical equipment used in an office job
This position is expected to transition to a fully remote or hybrid work arrangement following an initial on-site training period. Kootenai Health is a highly esteemed healthcare organization serving patients throughout northern Idaho and the Inland Northwest. We pride ourselves on our outstanding reputation as an employer and a healthcare provider.
Comprehensive medical coverage, including fully employer'paid options for eligible full'time employees, plus affordable plans for part'time staff. Dental, vision, life, and pet insurance, with telemedicine and wellbeing resources available to all employees
Retirement plans with pre'tax and Roth options and employer matching from 3%-6%
Competitive pay, plus night, weekend, and PRN shift differentials
Award'winning wellness program with coaching, financial wellness resources, and free or discounted access to fitness centers and premium wellbeing apps
And an employee referral bonus program

If you want to work on a high-quality, person-centered healthcare team, we can't wait to meet you!
Kootenai Health complies with applicable federal civil rights laws and does not discriminate on the basis of race, color, national origin, age, disability, veteran status, or sex. Kootenai Health does not exclude people or treat them differently because of race, color, national origin, age, disability, veteran status, or sex.