Automotive Mechanic Customer Service

Benefits: 401(k) matching, bonus based on performance, employee discounts

Company Overview Our first SpeeDee Oil Change opened in December 1980 in Metairie, Louisiana. SpeeDee swiftly grew into a quick lube and automotive tune-up service business, and by the mid-90s, SpeeDee had added complete brake service and grown to a full-service auto maintenance and repair facility. For 40 years, SpeeDee has built trusted customer relationships based on reliability and professional service and grown from a single store to more than 150 locations.

Local Ownership

Quality Service

Training and Certification

Multi-Point Courtesy Check and Service Review

Free Top-Off Service

Maintenance Records

Job Summary The Auto Services Technician is responsible for all fluid services including oil change, transmission, differential, cooling system, brake fluid maintenance, tire repair, tire replacement, wiper blades and filter replacement as well as additional services as directed by the Shop Manager or Assistant Shop Manager. He/she is responsible for greets and communicates with customers, educating them on necessary preventive vehicle maintenance. Performing upper bay and lower bay oil change and inspection functions

Performing tire repair, tire replacement and tire rotation

Greeting customers as they arrive, assist and gives recommendations of proper services as needed

Explaining SpeeDee programs, services and pricing structure in order to achieve high customer satisfaction and increased revenues

Attending training sessions that are applicable to the career path and position requirements

Performing preventive maintenance on fluid services equipment

Communicating with customers on update of the vehicle and give recommendations of service/s need/s

Following appropriate safety procedures and notifying the Shop Manager of safety hazards or equipment repairs needed

Commitment to excellence at all levels of service

ASE level 3 or higher Certified are required

Other Duties and Responsibilities In addition to the duties listed above, every crew member is responsible for general center maintenance and cleaning duties such as mopping, washing center windows and clearing litter, etc. Crew members must attend crew meetings as required, as well as other duties assigned by a supervisor. Customer service skills

Basic literacy (ready, writing, math skills)

Ability to operate computer

Ability to properly use mechanical hand tools

Materials and Equipment used: Automotive oils, fluids, lubricants, tire mount and balance machine, vacuum, hand tools related to job function, engine starter machine, windshield washer fluid, battery electrolyte, battery tester, etc.

Frequent exposure to outside weather elements, noise, and vehicle exhaust fumes throughout the entire shift.

Physical Activities: Position requires good and corrected vision, hearing, frequent standing, walking, climbing, stooping, crouching, handling, reaching, and lifting.

Growth Opportunities

Training and Certification Opportunities

Compensation: $23.00 - $34.00 per hour

Let's talk about the SpeeDee Service Difference:

Local Ownership Most SpeeDee stores are locally owned. They're run by families who service the automotive needs of other families in their communities.

Quality Service SpeeDee was built on a solid commitment to customer service.

Training and Certification SpeeDee owners hire ASE-certified technicians for tune-ups, mechanical work and other repairs. Advanced training is available through the SpeeDee Performance Certified program.

Multi-Point Courtesy Check and Service Review Every time you bring your vehicle in for a 17-Point Oil Change, we'll also give you a multi-point courtesy check and a service presentation as an added bonus.

Free Top-Off Service To help keep your car running smoothly and safely, SpeeDee offers a free top-off service for the 3 months or 3,000 miles following any SpeeDee oil change or tune-up service.

Maintenance Records If you're not sure which services you need or which services you've already completed, don't worry. We'll keep track of your SpeeDee maintenance history and manufacturer's recommended service schedule.

You Decide It's our policy to provide you with the information you need to make a decision without pressure or overselling. Visit your local SpeeDee today no appointment necessary!

This franchise is independently owned and operated by a franchisee. Your application will go directly to the franchisee, and all hiring decisions will be made by the management of this franchisee. All inquiries about employment at this franchisee should be made directly to the franchisee/franchise location, and not to SpeeDee Worldwide, LLC.