IT SysAdmin

Comprehensive benefits package including medical, dental, vision, and life insurance

Performance-based bonuses to reward your contributions*

Flexible work options, including remote and hybrid opportunities, if eligible

Retirement Plan (401k) with company-matched contributions

Education Advancement, for employees and qualified dependents, via the Confie Enablement Scholarship Fund

Fitness Reimbursement - up to $15/month for gym memberships

Inclusive workplace through a strong commitment to Diversity, Equity, and Inclusion

Employee Assistance Program - confidential support for personal or professional challenges, at no cost

Extra Perks - optional plans for disability, hospital indemnity, health advocate program, universal life, critical illness, accident insurance, and even pet insurance

Support operations, monitoring, and proactively maintain companies' systems and technologies, including VMware, Windows Servers, IIS, including other applications

Provisioning virtual machines through the use of VMware and Hyper-V platforms, including physical servers

Creation of domain accounts for service use or security groups

Assist with web application update deployments from stage/development servers to production servers. Including but not limited to copying files to servers and managing IIS services and application pools

Work off a ServiceNow platform to manage assigned tickets

Collaborate with senior administrators/engineers to optimize server performance and reliability

Participate in disaster recovery drills and testing

Collaborate with the IT Service Desk to resolve user issues in a timely manner and provide level 1 technical support to the escalated issues within the SLA standards

A working knowledge of Microsoft technologies such as Windows Server 2016 and higher, Group Policies, DNS, DHCP, IIS 7.0, Remote Desktop Servers, and other Windows Server roles and technologies

Server Application Management: Administration of server-bound applications such as IIS, Active Directory, and VMware

Follow and enforce IT standards and best practices to ensure a high degree of user satisfaction and high system availability

Problem-solving, troubleshooting, and analytical skills with the ability to define problems, collect data, establish facts, and draw valid conclusions to respond to common inquiries or escalations for other IT units

Remote Access: Configure and maintain remote access technologies and access, such as Remote Desktop Services

Manage and administer SAN/NAS technologies, servers, and VMware Datastore storage

Assist in the planning and execution of network and server technology migrations

On-site physical work with the ability to lift server equipment, rack & stack, cabling, etc.

Work independently with very little supervision while providing clearly documented activities via weekly summary reporting

1-3 years of experience with IT maintenance and technical support

ITIL 4 Foundation Certified is desired but not necessary

VMware, Hyper-V)

Strong understanding of all the following Microsoft infrastructure applications: Windows Servers, Active Directory, Remote Desktop Services, Internet Information Services

As permitted by applicable law and from time-to-time, Confie may use a computer system that has elements of artificial intelligence to help make decisions about your employment, including recruitment, hiring, renewal of employment, or the terms and conditions of your employment. Employees with questions about Confie's use of these computer systems should contact Human Resources at View email address on click.appcast.io.