Head of Sales & Customer Service [Remote]

Full-time
Description
The Aftermarket Service Sales Manager will be responsible for executing the company’s service sales role, prospecting new customers, providing total customer service throughout the order life cycle, and provide aftermarket support as needed. An ideal balance of your weekly job would be 80% pursuing new business, and 20% completing office work.

You will be required to work remotely with support from admins in other areas of the region, so being technologically competent is a must. The territory that this position covers is the state of Wisconsin area and surrounding markets. (Clarified territory will be discussed upon interview).

PRINCIPAL DUTIES:

Engage in various sales activities to procure new accounts, increase market share, maintain and develop current accounts, and execute the company’s overall sales strategy. Maintain regular personal contact with all existing accounts in the defined territory. Produce accurate detailed account quotations and maintain comprehensive virtual quote file. Perform site visits to review jobs, take measurements, record pertinent information related to job scope, and obtain any other information of value for a thorough and complete quote to be generated. Travel as required throughout the assigned territory. Overnight travel as required. Prepare and maintain a CRM log of all account visits, potential new business opportunities, and status of active quotes. Obtain credit applications and sales tax information for all new accounts and forward to accounting for setup. Follow established company policies, safety rules, and procedures; including those established by the customer. Assist with collection of past due accounts when needed. Perform other duties as assigned.

MINIMUM QUALIFICATIONS :

Minimum two (2) years’ industrial equipment sales experience. Bachelor’s degree or associate degree preferred however, prior equivalent experience industrial or overhead crane sales will be considered in lieu of formal degree. Experience in the overhead crane industry is preferred. Must maintain a positive and professional demeanor. Strong verbal, written, and interpersonal communication skills. Must have demonstrated leadership experience, be self-motivated, dependable, and highly organized. Proficient PC skills with knowledge of Microsoft Word, Excel, and Outlook Must have and maintain a good driving record.

WORKING CONDITIONS:

Subject to working frequently at considerable heights. Exposure to hot and cold conditions.

BENEFITS AVAILABLE:

• Medical / Dental / Vision Insurance
• 401k plan with match
• Company-paid short term disability insurance
• Long-term disability insurance
• Company-paid basic life insurance
• Employee assistance program
• Employee referral program
• Company provided uniforms
• Additional life insurance available
• 9 paid holidays
• PTO Program
• Tool purchase program
• Personal vehicle and mileage reimbursement program
• Annual boot allowance
• Weekly pay periods with direct deposit
• Competitive pay

Equal Opportunity Employer Minorities/Women/Protected Veterans/Disabled/Other Protected Category

DeSHAZO’s Mission: DeSHAZO is committed to elevating our clients’ business needs through custom-built cranes and tailor-made automation systems. We enhance our products by providing expert inspections, repairs, modernizations or rebuilds.