Overnight Closer/M

Position : Member Services Representative - Front Desk
Reports to : General Manager (GM)/ Assistant Manager (AM) / Shift Lead
Operations
Help promote our Judgement Free Zone, by representing our core values and adhering to our business drivers during each scheduled shift.
Perform to your best abilities during your assigned work shift.
Ensure that all proper training has been completed in order to operate safely and efficiently.
Conduct regular audits to ensure the store is presentable and holding up to Excel Standard.
Perform club inspections, complete assigned cleaning or associated tasks along with re-inspecting said tasks.
Audit and Balance Cash Drawers on a daily basis.
Update and Review Daily Club Reports and complete any corresponding Data Entry Documents
Maintain and clean the Front entrance to provide customers with a clean, presentable, and welcoming environment
Adhere to company’s policies and guidelines and address any minor infractions.
Communicate with members and a create a high level of customer service.
Stocking all retail and promotional items for following shift.
Perform daily club inspections, complete assigned cleaning sections.
Understand and adhere to company standards, audit daily paperwork, and help resolve any day-to-day customer issues.
Audit club inventory and communicate with GM, AM and Shift Lead on recommendations of inventory orders.
Staying up to date on all required certifications and training courses.
Assisting General Manager and Assistant Manager with club promotions, training, and implementation of any operational strategies
Ensuring Facility complies with all state and federal laws and insurance requirements
Operating and Assisting applicable members with use of Tanning, hydro, and Total Body Enhancement Equipment and making sure all applicable paperwork and procedures are adhered to.
Must be at least 18 years of age or older.
Familiar with Excel mission, values, vision, and culture, as well as the Planet Fitness brand and operational requirements
Great communication skills with internal and external customers.
Make payday any day by taking advantage of our financial wellness benefit, MyFlexPay
Our Employee Assistance Program (EAP) gives you free and confidential access to counseling resources
PLUS - Paid Time Off (PTO), Paid Parental Leave, and Health Insurance Benefits are offered to all eligible Team Players
Work Environment: This job operates in a fitness club environment and routinely uses standard office equipment such as computers, photocopiers, fax machines and phones. Position Type/Expected Hours of Work: This is a full-time OR part-time, non-exempt position. A non-exempt employee is one who is entitled to the minimum wage and/or overtime pay protections of the FLSA. Excel Fitness is an Equal Opportunity Employer. We are committed to the policy of equal employment opportunity in recruitment, hiring, career advancement, and all other employment practices
Compensation: $12.00 per hour

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JOIN THE CLUB.

Enhancing people’s lives with an affordable, high-quality fitness experience requires a team of inspiring, motivated and fun-loving go-getters. As one of the largest and fastest-growing franchisors and operators of fitness centers in the United States, Planet Fitness is just getting warmed up. We’re continuously seeking top talent to join us in cultivating the Judgement Free Zone® and shaping the future of our brand. not a brand name or a mold maker, but a tool that can be used by anyone. If you’re looking for a place where you can make a difference in a customer’s life, you’ve found it. TO FIND YOUR PERFECT FIT, SEARCH FOR A CLUB OPPORTUNITY NEAR YOU.
Employees at a franchise location are employed by the Franchisee and are not employees of PFHQ (the Franchisor). PFHQ neither dictates nor controls labor or employment matters for franchisees or their employees, and does not retain any reserved authority to control the terms and conditions of employment for franchisees or their employees. Each franchisee is responsible for ensuring compliance with local, state and federal law.