Transportation Services Dispatcher

Transportation Dispatcher – Help Us Deliver Exceptional Service in Houston, TX!
zTrip, the nation’s largest taxi transportation provider, is expanding—and we’re seeking a dependable Transportation Dispatcher to join our team in Houston, TX. In this essential role, you’ll help keep operations running smoothly by coordinating drivers and ensuring passengers receive prompt, reliable service. What We Offer as a Transportation Dispatcher:

Comprehensive Benefits – Health, Dental, Vision, and Life Insurance
Work-Life Balance – Paid Time Off and Holiday Pay
Retirement Benefits – 401(k) with Company Match
Key Responsibilities of a Transportation Dispatcher:

Customer Care – Address transportation concerns and respond to inquiries professionally
Driver Support – Provide assistance with route updates and on-the-go adjustments
Service Quality – Deliver exceptional customer experiences with every interaction
Qualifications of a Transportation Dispatcher:

• High School Diploma or GED required
• 2+ years of call center or customer service experience preferred
• Proficient in Microsoft Office (Outlook, Word, Excel)
• Dispatching, scheduling, or transportation experience is a plus