Human Resources Rep - Recruitment

Human Resource Assistant Job Description The Human Resource Assistant supports the full employee lifecycle by coordinating onboarding, employment changes, and offboarding while maintaining accurate HR records and delivering timely, employee-focused service. This role provides essential HR operations support, ensures compliance with established procedures, and partners closely with HR, Payroll, Benefits, and other stakeholders to create a consistent and positive experience for employees.
Coordinate pre-employment and new hire onboarding activities from initiation through completion.
Prepare and distribute new hire communications, forms, checklists, orientation materials, and required documentation.
Monitor completion of new hire paperwork and follow up on missing, incomplete, or inaccurate information.
Coordinate orientation schedules, equipment and workspace requests, system access requests, and introductions to key stakeholders.
Create or update employee records in the human resources information system and related platforms.
Help deliver an organized, welcoming, and consistent new hire experience.
Enter, verify, and audit employee data to ensure records remain complete and accurate.
Coordinate handoffs with Payroll, Benefits, Talent Acquisition, HR Business Partners, and other process owners, as appropriate.
Coordinate employee separation activities, including resignations, retirements, and other employment terminations.
Escalate sensitive, unusual, incomplete, or policy-dependent matters to the appropriate HR partner.
Maintain accurate, organized, and confidential electronic and personnel records.
Enter, update, validate, and audit employee information in HR systems, trackers, shared files, and service platforms.
Monitor assigned HR request queues, shared mailboxes, or case management systems and route requests to the appropriate owner.
Prepare, format, proofread, organize, and distribute HR correspondence, reports, presentations, forms, job aids, and standard communications.
Maintain HR calendars, trackers, distribution lists, document repositories, templates, and process documentation.
Support employment verification, document requests, data requests, audits, reporting, and other recurring HR activities.
Assist with HR meetings, events, project coordination, scheduling, notes, action-item tracking, and follow-up.
Identify recurring documentation errors, data gaps, unclear instructions, or employee confusion and share observations with the team.
Contribute to process improvement, standardization, cross-training, and knowledge management efforts.
Perform other duties and special projects as assigned.
Follow established HR procedures, service standards, internal controls, and escalation paths.
Protect confidential employee and organizational information and use appropriate discretion when handling sensitive matters.
Escalate complex employee relations, legal, compliance, policy interpretation, or exception requests to the appropriate HR professional.
At least 2+ years of experience working with UKG, Zendesk, and Outlook.
Human resources support experience with a focus on onboarding, administrative support, and clerical tasks.
Hands-on experience with UKG human resources systems.
Hands-on experience with Zendesk or similar case management or ticketing tools.
Proficiency with Microsoft Outlook for professional communication and coordination.
One to three years of administrative, customer service, human resources support, or HR operations experience.
Experience handling confidential information and maintaining accurate records.
Proficiency with Microsoft Word, Excel, Outlook, Teams, and related productivity tools.
Associate degree in Human Resources, Business Administration, or a related field, or an equivalent combination of education and relevant experience.
Familiarity with HR information systems and maintaining electronic personnel records.
Experience working with shared mailboxes, HR request queues, or case management systems.
Ability to prepare and format HR correspondence, reports, presentations, and standard communications.
Experience supporting audits, reporting, and recurring HR activities.
Interest in contributing to process improvement, standardization, cross-training, and knowledge management.
Comfort working in a customer-focused HR support environment.
Work Environment This position offers flexibility with both remote and hybrid work options. Candidates who do not meet all remote requirements may work in a hybrid arrangement based in the Washington, DC area, typically on-site on Tuesdays and Wednesdays. The role relies heavily on HR technologies and productivity tools, including UKG, Zendesk, Microsoft Outlook, Word, Excel, and Teams, as well as HR information systems, shared mailboxes, and case management platforms. The environment emphasizes professional communication, accurate documentation, and collaboration with HR, Payroll, Benefits, Talent Acquisition, and HR Business Partners. Work is performed in a professional office or home office setting with standard business hours, requiring reliable internet connectivity, focus, and adherence to established HR procedures and confidentiality standards.
Job Type & Location This is a Contract to Hire position based out of Indianapolis, IN.
Pay and Benefits The pay range for this position is $26.44 - $26.44/hr.
Individual compensation offered for this position within this range will depend on many factors, including qualifications, skills, relevant experience, job knowledge, geographic location, internal equity, and other pertinent job-related factors.
If eligible, the benefits available for this temporary role may include the following: • Medical, dental & vision • Critical Illness, Accident, and Hospital • 401(k) Retirement Plan – Pre-tax and Roth post-tax contributions available • Life Insurance (Voluntary Life & AD&D for the employee and dependents) • Short and long-term disability • Health Spending Account (HSA) • Transportation benefits • Employee Assistance Program • Time Off/Leave (PTO, Vacation or Sick Leave)
Application Deadline This position is anticipated to close on Sep 23, 2026.

Specialized in accounting, finance, human resources, talent acquisition, procurement, supply chain and select administrative professions, we extend the capabilities of industry-leading companies. We draw on our deep recruiting expertise and expansive network to meet the evolving needs of our clients and talent community with agility and excellence. Canada, Asia Pacific and Europe, Aston Carter serves many of the Fortune 500. The company is an equal opportunity employer and will consider all applications without regard to race, sex, age, color, religion, national origin, veteran status, disability, sexual orientation, gender identity, genetic information or any characteristic protected by law.
If you would like to request a reasonable accommodation, such as the modification or adjustment of the job application process or interviewing process due to a disability, please email View email address on us.fitly.work of Artificial Intelligence (AI): We may use Artificial Intelligence (AI) to support parts of our hiring process, including sourcing, screening, and evaluating candidates. AI helps assess applications and qualifications, but final decisions are made by our hiring team. By applying, you acknowledge and agree that your application may be reviewed using AI tools.