Host - Part Time - Urgently Hiring

The Maven Hotel Restaurant Position

The Maven is a unique 172-key hotel located in the heart of Dairy Block of LODO. Our lobby eliminates traditional boundaries, creating a connection between The Alley and hotel, becoming an inviting space to both Denver locals and hotel guests. We appreciate attention to detail, have a healthy respect for craft, and celebrate local creatives with a rotating collection of art and handmade products.

As part of Sage Hospitality Group, we passionately strive to be the best and create excellence in everything we do. More than a slogan, we empower our employees to make positive impacts on the communities in which we live and work. That's why we welcome risk takers and creative spirits alike. No matter your daily role, Sage recognizes that your success is about more than the work you doit's really about who you are, which is why we invest in your personal and professional growth. Maintains an efficient and courteous restaurant operation by greeting arriving customers, seating, establishing rapport and assisting with restaurant service. Receives and accurately processes payment for restaurant charges.

Meets arriving customers as they enter restaurant with cordial greeting.

Escorts to assigned tables, issues menus and solicits rapport in order to accommodate special needs or requests.

Assigns sections and notifies servers of new seats in their section to ensure the customers receive immediate and proper attention.

Maintains a highly visible appearance in restaurant during entire shift by remaining at the cashier station and periodically circulating through the restaurant in order to assist servers, to respond to any customer requests and to assess the efficiency of the operation for management.

Receives payment and processes the transaction on computerized cash register, counting back change out loud for the protection of guest and restaurant.

Elicits feedback from departing customers on products and services in order to improve the operation to increase customer base and maximize revenues. Distributes and accounts for all checks issued to servers for the shift by maintaining accurate written check issuance log for entire shift.

Counts all revenues received for the day, using calculator and balancing to cash register reports, immediately alerting management to discrepancies.

Balances and reconciles computerized and manual reports at the end of each shift in order to present accurate and organized daily business records to the Accounting Department.

Maintains a clean and attractive restaurant by assisting with vacuuming, sweeping, general cleaning and sidework duties.

Immediately reports in writing any maintenance or housekeeping discrepancies to management.

Education/Formal Training

High School diploma or equivalent

Previous experience of 3 months in a position with heavy cash handling responsibilities and customer service exposure.

Must have high school graduate level mathematical aptitude, know standard cash handling procedures and knowledge of computerized cash register systems.

Must have general knowledge of basic customer service skills, restaurant operations, and food service principles.

Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

Must be able to communicate verbally and in writing in English, follow written and verbal instruction, and work on more than one task at a time.

Must be able to use tact and understanding when dealing with a variety of customer service problems, including stressful and highly emotional situations.

Must be able to handle coins and writing utensils, grasp handles, push buttons and carry dishes.

Must be able to lift and carry trays and bus tubs weighing up to 10lbs.

Must be able to stand throughout entire shift and to lift arms above head to retrieve objects from shelves.

Must have vision ability to read written communiques, computer screens and print-outs, see colors and to survey entire room in dimly lit conditions.

Standing and walking during entire shift, including carrying, lifting and bending. Check out our benefits for part time assocaites!

Calm Health Application Subscription

Employee assistance program

Great discounts on Hotels, Restaurants, and much, more

Eligible to participate in the Employee Referral Bonus Program. Position Type: Regular Part-Time

Property: The Maven Hotel

Hotel

Restaurant Operations

EOE Protected Veterans/Disability

Sage Hospitality