Service Concierge Customer Support Position
Lifetime
Membership Concierge II
As a Membership Concierge II, you will serve as a professional in account maintenance, service delivery, programming insight and member/guest engagement. Grow your skills and build your professional network through self-directed progression of our hospitality certification levels and create a customized succession plan to realize your professional goals.
Job Duties/Responsibilities
- Operates as first point of contact for members and guests entering resort
- Exemplifies a hospitality mindset to build relationships with members and guests, regularly creating extraordinary experiences
- Receives inbound phone calls and conducts outbound outreach with members and guests to support engagement and acquisition.
- Maintains updated knowledge to appropriately educate all members and guests of club programming, events, pricing, and policies
- Assists members with account maintenance, processing member needs, changes and transactions including program, service, and product payments
- Serves as a key point of contact for new membership sales and member retention interactions.
- Engages in problem solving and service recovery for member questions and concerns, utilizing appropriate tools and resources
Minimum Required Qualifications
Candidates for this position must be skilled at multi-tasking, delivering high quality customer service, service recovery and verbal communication. They must also be comfortable working in a fast-paced environment, able to stand for 4 hours at a time and demonstrate a friendly and outgoing demeanor.
Education:
~ High School graduate or equivalent
Years of Experience:
~ Minimum of 1-2 years of experience in customer service or sales
Licenses / Certifications / Registrations:
Complete Retention Specialist Certification within 60 days of hire
Passion to serve others
Effective communication skills
Preferred Requirements
~ Bachelor's Degree in Hospitality
Life Time is a place for everyone. As an organization, we are committed to an inclusive, diverse and equitable workplace that respects and celebrates the unique contributions of each individual while ensuring we remain an equal opportunity employer that recruits, hires, trains and promotes based on merit and qualifications.
Lifetime
Vacancy posted 4 days ago
Similar jobs that could be interesting for youBased on the Service Concierge Customer Support Position in Saint Louis, MO vacancy
$15 - $17 per hour
...736 Southfork Road, St. Louis, MO, 63128, United States Base Pay $15.00 - $17.00 / Hour Job Category Part Time Industry Membership, Customer Service Employee Type Part Time Required Degree High school Manage Others No Contact Information Name Martin...SuggestedPart time$15 - $17 per hour
...Florissant Avenue, St. Louis, MO, 63115, United States Base Pay: $15.00 - $17.00 / Hour Job Category: Part Time Industry: Membership, Customer Service Employee Type: Part Time Required Degree: High School Manage Others: No Specified Shifts: Mornings...SuggestedPart timeShift workWeekend workDay shift$15 - $17 per hour
...2521 Marine Avenue, St. Louis, MO, 63146, United States Base Pay $15.00 - $17.00 / Hour Job Category Part Time Industry Membership, Customer Service Employee Type Part Time Required Degree High School Manage Others No Contact Information Name Caroline...SuggestedPart timeFlexible hoursShift workWeekday work$15 - $17 per hour
...Holly Hills Avenue, St. Louis, MO, 63111, United States Base Pay $15.00 - $17.00 / Hour Job Category Part Time Industry Membership, Customer Service Employee Type Part Time Required Degree High school Manage Others No Contact Information Name Kenneth...SuggestedPart timeShift workDay shift$15 - $17 per hour
...605 Locust Street, St. Louis, MO, 63101, United States Base Pay $15.00 - $17.00 / Hour Job Category Part Time Industry Membership, Customer Service Employee Type Part Time Required Degree High school Manage Others No Contact Information Name Bailey...SuggestedPart timeShift workWeekday work$20.2 per hour
...GardaWorld Security Services is Now Hiring a Concierge Security Officer! Ready to suit up as a Security Guard in a Concierge post? What matters most in a role like this is your ability to build meaningful connections. Tell us about how your natural ability to engage...Hourly payFull timeCasual workWork at officeLocal areaImmediate startAll shiftsMonday to ThursdayDay shiftGardaWorld
Saint Louis, MO1 day ago- A leading travel agency is hiring a Virtual Travel Client Services Coordinator to assist clients throughout their travel journeys. This fully remote role involves communicating via email, phone, and chat, reviewing travel plans, and providing destination information. The...Remote workFlexible hours
Dreamstravelcr
Saint Louis, MO9 hours ago - Dream Voyages is looking for a Remote Luxury Travel Specialist to join their vibrant team in Clayton, Missouri. This is a fantastic opportunity for individuals passionate about travel and sales, responsible for connecting with clients and crafting luxurious vacation experiences...Remote work
Dream Voyages
Clayton, MO3 days ago - A travel service company is seeking a Remote Travel Support Specialist to assist clients with travel-related questions and booking coordination. Ideal candidates will have strong communication skills, a positive attitude, and the ability to work independently in a remote...Remote workFlexible hours
Hallford Travels
Saint Louis, MO9 hours ago - Dream Voyages is seeking a passionate Remote Travel Customer Service Agent to provide excellent service and ensure seamless journeys for our clients. Responsibilities include understanding client needs, addressing inquiries and concerns through various channels, and maintaining...Remote work
Dream Voyages
Saint Louis, MO3 days ago - ...cruises, resorts, and unique experiences worldwide. Role Overview We are seeking a detail-oriented and client-focused Travel Concierge to join our team. In this role, you will provide customized travel planning services, assist clients with booking needs, and...Remote workWorldwideFlexible hours
HB Travels
Saint Louis, MO9 hours ago - A luxury travel company is seeking a Luxury Travel Specialist to deliver exceptional, white-glove service. In this remote role, you will provide personalized travel experiences and manage all booking details with precision. Candidates should possess strong communication...Remote work
Rudybtravel
Saint Louis, MO9 hours ago - ...We are scheduling interviews with an OB/GYN Concierge practice located in the St. Louis, MO area, adding another OB/GYN physician. Opportunity Highlights: ~ Concierge OB practice provides added capital for self-pay concierge ~ Clinic offers HRT therapy pellets...Private practiceLocal areaWork from homeFlexible hours1 day per week
Enterprisemed
Saint Louis, MO2 days ago $18.54 per hour
...Concierge Security Officer GardaWorld Security Services is now hiring a Concierge Security Officer! Ready to suit up as a Security Guard in a Concierge post? What matters most in a role like this is your ability to build meaningful connections. Tell us about how your...Hourly payPart timeCasual workWork at officeLocal areaImmediate startAll shiftsShift workWeekend workDay shiftAfternoon shiftGardaWorld
Saint Louis, MO4 days ago$17 per hour
Towne Park LLC is seeking a Hospital Greeter in St. Louis, MO. This role is pivotal in welcoming guests at SSM Health St Louis University Hospital and assisting with inquiries. Starting pay is $17 per hour with many shifts available. The position offers medical benefits...Hourly payShift work$18.54 per hour
Garda World Security is seeking a Concierge Security Officer in St. Louis, MO. This part-time role involves ensuring safety and providing exceptional customer service in various environments. You'll welcome visitors, manage access, perform patrols, and respond to incidents...Hourly payPart timeShift workWeekend work- A leading travel agency is seeking a Remote Travel Specialist to guide clients through their travel journey. This role focuses on ensuring a seamless experience from planning to returning home, responding to inquiries, managing bookings, and ensuring client satisfaction...Remote work
Hjbtravels
Saint Louis, MO3 days ago - A notable travel company is seeking a Travel Customer Representative to assist clients in planning their dream vacations. This remote position requires excellent communication skills and a strong passion for travel. Responsibilities include creating personalized travel...Remote workFlexible hours
Next Stops travel
Saint Louis, MO9 hours ago - Rise. Shine. Work Happy. Getting a job is just the beginning. Finding a place where you belong is what truly matters. Who you are and what you do makes a difference at Drury Hotels. There's a place for you here today and tomorrow. So. Much. More. Just as our guests...Live inWork at officeImmediate startFlexible hoursNight shift
- You Belong At Drury Hotels Getting a job is just the beginning. Finding a place where you belong is what truly matters. Who you are and what you do makes a difference at Drury Hotels. There's a place for you here today and tomorrow. So. Much. More. Just as our...Full timePart timeInternshipLive inImmediate startFlexible hoursNight shiftAfternoon shift
$20.88 - $25.05 per hour
The Saint Louis Art Museum is seeking a Study Room Coordinator responsible for daily operations and scheduling of the Study Room for Prints, Drawings, and Photographs. This part-time position demands strong organizational and interpersonal skills, along with experience ...Hourly payPart time- A retail clothing brand is seeking a Lane Bryant Associate to foster a welcoming store environment and enhance customer engagement. The role involves identifying customer needs, supporting operational tasks, and maintaining a safe work environment. Ideal candidates will...Flexible hoursNight shift
- DICK'S Sporting Goods seeks passionate store teammates in St. Louis, Missouri, who are eager to support customers in achieving their sporting dreams. Responsibilities include greeting customers, maintaining merchandising standards, promoting programs, and adhering to safety...
$16.25 per hour
St. Louis Parking Company in St. Louis, MO is hiring part and full-time Parking Ambassadors to provide exceptional customer service. The role involves greeting guests and assisting with transactions, while maintaining a professional demeanor. Requirements include a high...Hourly payWeekly payFull timePart timeWeekend work$18 per hour
Select Medical is seeking a part-time Patient Service Specialist in Tower Grove, MO. In this role, you will be responsible for greeting and registering patients, scheduling appointments, and handling insurance communications. The ideal candidate has a high school diploma...Full timePart time$17.03 - $24.61 per hour
Washington University is looking for a Customer Service Representative I to provide support primarily for the Danforth campus. The role includes managing customer interactions, handling facility requests, and ensuring quality service. Required qualifications include a high...Hourly payFull time- Mac Properties is seeking a Front Desk Coordinator in St. Louis to create welcoming experiences for residents and guests. This role involves greeting visitors, assisting with service needs, and maintaining building security. The ideal candidate has 1-2 years of customer...
- A leading eyewear retailer is seeking a Sales Advisor in St. Louis, Missouri. The role involves delivering exceptional customer service, demonstrating product knowledge, and contributing to retail innovation. Ideal candidates will possess customer-facing experience and ...Full time
$18.54 per hour
GardaWorld Security Services is Now Hiring a Concierge Security Officer! Ready to suit up as a Security Guard in a Concierge post? What matters most in a role like this is your ability to build meaningful connections. Tell us about how your natural ability to engage with...Hourly payPart timeWork at officeLocal areaImmediate startAll shiftsShift workWeekend workDay shiftAfternoon shift- ...Membership Sales Associate (Part Time - Temporary) Duration: 6 Months Start Date: June 2026 About St. Louis CITY SC St. Louis CITY SC is more than a soccer clubwe're a community built on passion, connection, and unforgettable matchday experiences. Our Membership...Temporary workPart timeInternshipNight shiftWeekend work
Do you want to receive more vacancies?
Subscribe and receive similar vacancies to Service Concierge Customer Support Position. Be the first to apply!
Related searches
- concierge Saint Louis, MO
- service concierge Saint Louis, MO
- full time concierge Saint Louis, MO
- sales concierge Saint Louis, MO
- concierge part-time Saint Louis, MO
- concierge front desk Saint Louis, MO
- remote concierge Saint Louis, MO
- concierge security Saint Louis, MO
- customer satisfaction Saint Louis, MO
- customer marketing Saint Louis, MO