Surveillance Investigator, Casino Surveillance
$23 per hourAngel of the Winds Casino Resort
Surveillance Department Overview
This department aims to protect the people and the assets of the company through learning and understanding games, identifying issues, and analyzing data. If you like brainstorming, conceptualizing, and working with a team - apply for Surveillance!
At Angel of the Winds, the World’s Friendliest, Casino Resort we require all employees to provide exceptional guest service with a positive and out-going attitude. Welcoming, Engaged, Accountable, Customer Experience, and Team. works to understand knowledge of games.
Reports and logs violations of company policy and procedures and any safety considerations to the appropriate supervisor or manager.
Maintains thorough knowledge Gaming Regulations, company policy and other department procedures.
Assists in the identification and detention of persons who may be involved in illegal acts relating to gaming operations.
Work on special projects and investigations as assigned by management.
Completes daily shift logs, investigation status notes and incident reports as directed.
Preserve video coverage/evidence of significant events as directed.
Protects the gaming interests of the Stillaguamish Tribe of Indians and its membership.
Initiates log entries to document unusual occurrences within the gaming facility.
Cooperates with local law enforcement in the prevention and reporting of criminal activity with the gaming facility.
Initiates and documents incident and violation reports for violations of policy and procedure, regulations, Tribal Ordinance, the Tribal/State Compact, NIGC statutes and IGRA statutes.
Must learn, comprehend and comply with all company policies and procedures, MICS, Gaming Regulations and Title 31 requirements.
Work nights, weekends and holidays as required.
Previous surveillance experience is preferred.
Must be customer service oriented and have excellent verbal and written communication skills with the ability to multi-task and work independently.
Proven intermediate skills in Windows, MS Office Programs (Word, PowerPoint, Excel), and experience with database systems. Must be able to obtain and maintain a Class A/3 gaming license from the Stillaguamish Tribal Gaming Agency and Washington State.
This is a 24 hour, 7 days a week work operation.
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