Head of Programme Management

Coordinate day-to-day HR and people programs and operational initiatives

Manage employee lifecycle workflows, including onboarding, offboarding, employee changes, and HR records

Support recruiting operations, hiring approvals, offer processes, background checks, and headcount tracking

Support internal knowledge resources and the company intranet

Coordinate compliance requirements, mandatory employee training, documentation, and operational tracking

Support internal audit and compliance-readiness initiatives

Improve employee and manager experiences through stronger processes, systems, automation, and programs

Support budgeting, forecasting, financial reporting, and leadership and Board-level finance updates

Maintain finance controls, approval records, audit documentation, insurance and tax deadlines, and operating trackers

Coordinate cross-functional finance initiatives and track owners, dependencies, deadlines, and deliverables

Identify, design, implement, and improve AI-enabled workflows across Finance, HR, Legal, Marketing, and other internal functions

Document workflows, decision points, permissions, dependencies, and success criteria

Translate business processes into agent instructions, workflows, checklists, escalation paths, and user guidance

Coordinate implementation and adoption of AI-enabled workflows

Monitor outputs for accuracy, completeness, privacy, and business appropriateness

Establish feedback loops and operational metrics

Train and support internal users adopting AI-enabled capabilities and workflows

Requirements

5+ years of experience in program management, business operations, finance operations, HR operations, Chief of Staff, or a related role

Demonstrated ability to independently drive cross-functional programs from planning through execution

Strong project and program management skills, including managing multiple priorities, stakeholders, dependencies, and deadlines

Working knowledge of finance operations, HR operations, employee lifecycle processes, and internal business controls

Strong operational judgment and ability to create structure in evolving or ambiguous environments

Exceptional attention to detail and discretion handling confidential company, financial, compensation, and employee information

Experience improving business processes through automation, systems implementation, or AI-enabled workflows

Ability to work effectively with executives, functional leaders, and cross-functional teams

Strong written and verbal communication skills

Experience in a startup, high-growth technology company, or global organization

Experience supporting CFO, CAO, COO, or Chief of Staff functions

Experience working across multiple corporate functions

Experience implementing AI agents, workflow automation, internal knowledge systems, or operational dashboards

Familiarity with modern AI tools and interest in applying AI to improve internal business operations

Ability to work out of the office in Palo Alto, CA or Bellevue at least 3–4 days per week

Core Competencies

Demonstrates expertise in program management and operational initiatives, with a strong focus on finance operations, HR processes, and AI-enabled workflow implementation. Proven ability to enhance employee experiences and improve business processes through automation and cross-functional collaboration.

Highest-signal resume keywords

Program Management

Finance Operations

HR Operations

AI-Enabled Workflow Implementation

Cross-Functional Collaboration

Hard Skills

Project Management

Business Operations

Employee Lifecycle Processes

Internal Business Controls

Workflow Automation

Financial Reporting

Budgeting

Compliance Coordination

Process Improvement

Operational Metrics

Soft Skills

Attention to Detail

Operational Judgment

Written Communication

Verbal Communication

Stakeholder Management

Industry Keywords

High-Growth Technology Company

Startup Experience

CFO Support

CAO Support

COO Support

Tools & Technologies

AI Tools

Internal Knowledge Systems

Operational Dashboards

Automation Systems

Intranet Management

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