Head of Operations & Business Management

POSITION SUMMARY

The Operations Director is responsible for the management of services across one or more sections/divisions within a department, specifically in the areas of administration, personnel, fiscal management, strategic planning, and operations. Manages departmental/divisional/sectional activities to meet hospital needs and objectives in accordance with operating policies and business plans. Provides overall direction to managers in planning, directing and controlling their respective organizations and ensures the efficient, economic and quality performance of assigned areas in order to provide for quality healthcare systems and to maximize hospital revenues. The Operations Director provides leadership for continuous service and quality improvement, innovation and staff empowerment, accomplished through effective internal and external customer relations.

Position

Director of Operations

Department

DOM Administration

Schedule

Full Time

JOB REQUIREMENTS

EDUCATION

Requires a Bachelors Degree in Business Administration, Healthcare, or related field. Advanced degree a plus.

EXPERIENCE

Work requires at least 7 years of progressively advanced financial and administrative management experience with at least 3 years in a medical institution.

KNOWLEDGE, SKILLS, & ABILITIES

Proven ability to translate a strategic plan into operational policy.

Demonstrated track record of management of personnel and fiscal resources.

Demonstrated ability to work successfully with physician partners.

Leadership ability to guide, direct, and mentor a multi-layered staff.

Capable of program development, implementation and evaluation.

Capable of long range program planning that involves complex decision making tasks.

Expert verbal and written communication skills and interpersonal skills.

Must be exceptionally organized to manage multiple priorities and diverse activities, to prioritize and meet deadlines.

Dedicated team player with the willingness and desire to learn and grow within the organization.

Ability to anticipate objections and plan appropriate responses; ability to perform and lead effectively in stressful situations and to solve problems as they occur.

Professional in conduct and appearance.

Proficient with standard software used in healthcare office setting (i.e. MS Word, Excel, web browser, etc).

Compensation Range

$97,500.00- $141,500.00

Base pay determined considering education, experience, skills, certifications/licensure, internal equity, and market competitiveness.

Benefits

medical, dental, vision, pharmacy

discretionary annual bonuses and merit increases

Flexible Spending Accounts

403(b) savings matches

paid time off

career advancement opportunities

resources to support employee and family well-being

NOTE

This range is based on Boston-area data, and is subject to modification based on geographic location.

Equal Opportunity Employer/Disabled/Veterans

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