Phlebotomist - hospital laboratory

Lab Assistant / Phlebotomist

Lab Assistant/Phlebotomist performs any three of the following non-technical functions under the supervision of the department supervisor, manager or director. They collect specimens, process specimens, submit and monitor specimens submitted to the referral laboratories and patient registration. Performs duties consistent with written procedures and regulatory requirements. Supports the department in achieving department goals for service, quality, regulatory compliance, financial performance, patient satisfaction, healthy work environment, and integration of intra and inter-departmental activities.

Demonstrates a thorough understanding of specimen collection and testing requirements as well as specimen rejection criteria

Demonstrates proficiency in venipunctures and/or finger sticks on pediatric, neonatal, adults and geriatric patients

Follows established procedures for patient identification and specimen collection-based test orders

Completes appropriate specimen collection documentation

Educates patient and/or family regarding specimen collection procedures prior to obtaining specimen

Uses computer information system relative to job functions

Responsible for clerical duties (i.e., faxing, phones, pneumatic tube system, reports)

Reviews Outstanding Specimen Report (OSR) and pending specimen collections/accessioning issues; Receives laboratory specimens into the laboratory information system

Performs registration and order entry procedures, as requested, with accuracy, and in a timely manner

Labels specimens and aliquots according to established protocols and according to testing ordered

Demonstrates a thorough understanding of specimen collection and testing requirements as well as specimen rejection criteria

Performs periodic preventive maintenance and quality assurance procedures as assigned

Collects chain-of-custody drug collections according to established policy (as laboratory may require)

Keeps appropriate records/documentation relating to specimen problems and other problems encountered, takes corrective action as necessary to ensure validity and accuracy of testing

Cleans the area upon emergency spills of specimens

Assesses specimen requirements for referral testing and troubleshoots any specimen requirement and/or referral testing specimen or order entry issues.

Processes, sorts, and prepares specimens for submission to referral laboratories for testing in accordance with specimen requirements for tests ordered.

Regularly monitors and reviews the status of referred testing to assure that results are received and made available to physicians within established turnaround times.

Reviews Outstanding Specimen Report (OSR) and pending referral testing issues; Demonstrates excellent customer service practices in all interactions.

May assist in communication to customers, floors, physicians regarding problem and/or pending specimens.

Requires 2 + years’ experience performing registration, clerical duties, and sending out of specimen processing.

Follows safety policies and procedures.

Protects sensitive and confidential information by actively participating in the Privacy & Security Awareness program.

Adheres to company policies and standards regarding security.

Completes assigned courses and training on an annual basis.

Phlebotomy, Medical Assistant, Paramedic or EMT certification preferred.

Comprehensive benefits for medical, prescription drug, dental, vision, behavioral health and telemedicine services

Wellbeing support, including free counseling and referral services

Time away from work programs for paid time off, paid family leave, long- and short-term disability coverage and leaves of absence

Savings and retirement resources, including a 401(k) Plan with a 100% match on 3% to 9% of pay (based on years of service), Employee Stock Purchase Plan, flexible spending accounts, preferred banking partnerships, retirement readiness tools, rollover support and financial wellbeing counseling

Education support through tuition assistance, student loan assistance, certification support, dependent scholarships and a partnership with Galen College of Nursing

Additional benefits for fertility and family building, adoption assistance, life insurance, supplemental health protection plans, auto and home insurance, legal counseling, identity theft protection and consumer discounts

We do not discriminate on the basis of race, religion, color, national origin, gender, sexual orientation, age, marital status, veteran status, or disability status.

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