Underwriter Position Full Time Insurance

Frontdoor is reimagining how homeowners maintain and repair their most valuable asset – their home. As the parent company of two leading brands, we bring over 50 years of experience in providing our members with comprehensive options to protect their homes from costly and unexpected breakdowns through our extensive network of pre‑qualified professional contractors. Frontdoor is a cutting edge, one‑stop app for home repair and maintenance. Enabled by our Streem technology, the app empowers homeowners by connecting them in real time through video chat with pre‑qualified experts to diagnose and solve their problems. The Frontdoor app also offers homeowners a range of other benefits including DIY tips, discounts and more. As an Enrollment Underwriter you will apply your knowledge, attention to detail and problem‑solving skills to ensure compliance requirements are met with moderate supervision. Ensure exceptional customer service to internal and external customers with moderate supervision.

Audit basic home enrollments to verify risk management and eligibility requirements are met and ensure all information is complete and accurate.

Identify and resolve inadequate applications and associated revenue by performing follow ups through written and oral communication within required timeframes.

Manage basic assigned SharePoint tasks by administering the enrollment underwriting process, which includes researching facts and gathering documentation necessary to ensure all standards and requirements for the enrollment have been met by Builder/Seller to complete enrollment.

Document all customer interactions in a clear, concise and informative matter.

Excellent data entry skills with the ability to accurately and efficiently enter data into applications and confirm all information is accurate.

Must have proficient computer skills working in Word, Excel, and Outlook.

Be seated at a computer intermittently for up to eight hours a day. Sitting for long periods of time while using office equipment such as computers and phones. such as movement of wrists, hands and fingers while picking, pinching and typing during your normal working environment.

High school diploma or equivalent required, Associate degree preferred.

1+ years of office work experience preferred.

Our approach to benefits is holistic, and includes health, wellbeing and financial components including: insurance for medical/pharmacy, dental, vision, life, and disability, weight loss and smoking cessation programs, matching 401(k) and ability to participate in our employee stock purchase plan.

Customer Service/Support

Full Time