Head of Operations **URGENT**

Operations Supervisor

With a network of nearly 200 branches, Loomis armored transportation, cash management centers, and cash inventory vaults keep cash flowing throughout financial institutions and retail businesses across the US. The Operations Supervisor will be responsible for implementing and administering Loomis policies and procedures as well as monitoring and controlling daily operations and assisting with long-term operation of armored car routes and the cash vault. The Operations Supervisor will work alongside Management to develop, maintain, and supervise a professional employee-centered culture, a safe and secure operation, a high level of service delivery, and cost effective and productive operations. This includes operational responsibility for all route operations (armored and ATM), vault and facility security operations as directed by the Operations Manager/Branch Manager.

Oversight and coordination of armored and ATM route, dispatch, first-line ATM maintenance, vault and terminal operations.

Maintaining effectiveness and efficiency of route, terminal and vault operations.

Safety of employees, vehicles, and facilities through training, monitoring and enforcement of policies and procedures

Security of cargo and terminal through training, monitoring, and enforcement of policies and procedures including terminal opening and closing.

Developing and maintaining customer service capabilities among all operations staff.

Responding to customer inquiries and or complaints and solving logistical issues.

Coordinating with sales, other Division branches and departments, Division and corporate staff, other carriers, and vendors in creating and implementing viable operational solutions to new customers.

Controlling overtime hours. Monitoring employee vacation schedules. Communication with all employees to Immediately resolve any outstanding issues and/or complaints.

Completion of any and all additional responsibilities that are assigned by the Operations Manager and/or other Management Team Members on an "as needed" basis.

Provide leadership that is dedicated to professionalism, continuous improvement, and exceeding challenging goals and objectives.

Recruiting, interviewing, testing, selecting, training and supervising of operations personnel.

Oversight and coordination of maintenance of vehicles, forklifts and other equipment.

Emergency response to include response to employee injuries, facility security incidents, vehicle incidents and security investigations.

Manipulation and maintenance of route and vault data to include manual paperwork and electronic data.

All other duties as assigned by the Operations Manager/Branch Manager.

A valid firearms permit.

Experience in transportation and warehousing, transportation logistics, or a related field required.

Experience in banking or retail cash, and ATM operations preferred.

Excellent computer skills and a working knowledge of Microsoft Office programs required.

As part of the qualification process for the Operation Supervisor position, a Human Performance Evaluation (HPE) is required. This evaluation requires successful completion of testing in the following areas: Lift: - 25lbs vertical lift from 10 inches to 66 inches from the floor (1X) Lift-Carry: - 18lbs vertical lift from 1 inch to 44 inches from the floor, and horizontally transfer 15ft (4X) - 18lbs vertical lift from 10 inches to 36 inches from the floor and horizontally transfer 300ft (1X) - 50lbs vertical lift from 10 inches to 36 inches from the floor and horizontally transfer 2ft (2X) Push-Pull: - Horizontally transfer 47lbs of force on a sled (single, non-dominant arm), a distance of 1ft (2X) Repetitive Coupling: - Squeeze Jamar Hand Dynamometer requiring forces up to 30lbs / both right & left hands (4X) Climb: - Ascend / Descend a step with heights of 16. 21 & 24 inches from the floor (10X)

Vacation and Sick Time (PTO) as well as Paid Holidays

• Health & Dental Insurance
• Basic Life Insurance Plan
• Voluntary Life Insurance Plan
• Flexible Spending and Health Savings Account
• Dependent Care Account
• Industry leading Training and Development

Qualified applicants will receive consideration for employment without regard to their race, color, religion, national origin, sex, sexual orientation, gender identity, protected veteran status or disability.