Tellers / Bank Teller

Teller II

Handles all phases of teller duties, including deposits, withdrawals, check cashing, loan payments, etc. Is cross-trained in and is able to perform personal banking activities consisting of offering a full range of banking products and services as well as providing efficient and quality customer service.

Accepts checks for cash and deposit, verifies cash, endorsements, and issues receipts; accepts deposits including bulk coin/currency, savings and checking deposits, issue cashier checks, and currency orders and shipments

Maintains proper cash levels in drawers and is responsible for keeping cash secure

Responsible for daily balancing of cash drawer

Responsible for handling over/short account in acceptable approved manner

Ability to balance ATM, Vault, Coin and cash GL Accounts

Performs minor account maintenance tasks, as trained and assigned per branch needs, including but not limited to, address changes, debit card maintenance & check ordering

Refers customers to an internal team of experts when additional financial goals and needs are recognized

Educates clients on bank technology, such as mobile and online banking, ATM and ITM

Assists with online banking initial enrollment & assists clients via Q2 Assist

Excellent interpersonal and customer service skills with the ability to cross sale products and services

Ability to operate standard office equipment, such as, computer work stations, typewriters, calculators, and copier

Thorough knowledge of bank operations, products, and services offered at the bank

Education and/or Experience: High school diploma or equivalent Minimum one year banking experience required Customer service experience required Experience working in an environment with individual and team goals preferred Computer and Software Skills: Skilled in operation of a personal computer, including Microsoft Word and Excel. Google Suite IBS Salesforce

Enterprise Bank & Trust is committed to helping individuals with disabilities participate in the workforce and ensuring equal opportunity to apply and compete for jobs. Enterprise Bank & Trust is committed to managing our business and community relationships in ways that positively impact our associates, clients, and the diverse communities where we work and live. All qualified applicants will receive consideration for employment without regard to age, race, color, religion, sex, national origin, sexual orientation, gender identity or protected veteran status and will not be discriminated against on the basis of disability.