Service Administrative Professional

SERVPRO of Sumner County Administrative Assistant

Do you love helping people through difficult situations? Then, don't miss your chance to join our Franchise as a new Administrative Assistant. We have a sincere drive towards the goal of helping make fire and water damage "Like it never even happened"! We're seeking someone who is great on the phone, who has excellent analytical skills, and who is a serious multi-tasker. Our idea of the ultimate candidate is one who is proactive, is experienced, enjoys providing excellent customer service to both teammates and customers, and loves taking ownership. As a valued SERVPRO® Franchise employee, you will receive a competitive pay rate with opportunity to learn and grow. Complete internal job file quality reviews

Prepare estimates and billing invoices

Coordinate crew and job scheduling

Office administrative duties such as preparing email and written correspondence

Perform detailed and accurate data entry

2+ year(s) of administrative or office-related experience

• Experience with billing, quality assurance, and scheduling a plus
• Possess polite, confident, and excellent customer service skills, including listening and questioning skills
• Capability to work in a fast-paced, team-oriented office environment
• Proficient in Microsoft Office (i.e., Outlook, Word, Excel)
• Ability to learn new software, including Xactimate® and proprietary software
• 40 hours/week, flexible to work overtime when required
• Pay Rate Competitive pay based on experience Price is negotiable if applicant has industry experience SERVPRO of Sumner County is an EOE M/F/D/V employer Each SERVPRO® Franchise is Independently Owned and Operated. Revised 02.21 Compensation: $16.00 - $20.00 per hour

We're seeking self-motivated, proactive, responsible, and service-oriented teammates to join us in our mission of helping customers in their greatest moments of need by repairing and restoring homes and businesses with an industry-leading level of service. With nearly 2,000 franchises all over the country, finding exciting and rewarding SERVPRO® career opportunities near you is easy! All employees of a SERVPRO® Franchise are hired by, employed by, and under the sole supervision and control of an independently owned and operated SERVPRO® Franchise. SERVPRO® Franchise employees are not employed by, jointly employed by, agents of, or under the supervision or control of Servpro Franchisor, LLC, in any manner whatsoever.