Caseworker- full- or part-time

Recognized by Newsweek in 2024 and 2025 as one of America's Greatest Workplaces for Diversity
you can find opportunities to grow your career through professional development, as well as ongoing programs catered to your overall health and wellness. Full suite of health insurance, life insurance and retirement plans are available and vary by employment status.
Part and Full Time Benefits Eligibility

• Medical, Dental, Vision insurance
• Referral program
• Early access to earned wages for hourly associates (outside of CA)
• Full Time Only Benefits Eligibility

Paid holidays
Company provided life insurance
Adoption benefit
Disability (short and long term)
Flexible Spending Accounts
Health Savings Account
Optional life and dependent life insurance
Optional voluntary benefits including accident, critical illness and hospital indemnity Insurance, and legal plan
Tuition reimbursement
Temporary associates are not benefits eligible but may participate in the company's 401(k) program.
Veterans, transitioning active duty military personnel, and military spouses are encouraged to apply. S. citizen, Brookdale offers to advance fees for naturalization (Form N-400) application costs, up to $725, less applicable taxes and withholding, for qualified associates who have been with us for at least a year.
The application window is anticipated to close within 30 days of the date of the posting.
Assists in planning, organizing, implementing, evaluating, and directing the overall operation of the Social Services department. Operates in accordance with current federal, state and local standards, guidelines and regulations, and established company policies and procedures to ensure that the medical-related emotional and social needs of the residents are met and maintained on an individual basis.

• Assists in developing preliminary and comprehensive social service needs assessments and plan of care for residents to include identifying resident problems, needs and goals.
• Encourages residents and family members to participate in the development and review of care. Interviews residents and families to obtain social history. Interprets and relays the social, psychological, and emotional needs of the resident and family to the medical staff, attending physician, and other resident care team members.
• Provides consultation to members of the facility, community agencies, etc. in an effort to solve the needs and problems of the residents through the development of social service programs. Meets with administrative, medical and nursing staff, as well as other related departments in planning, implementing, and assessing social service programs and activities.
• Provides Medicare/Medicaid and financial assistance information to residents and families as appropriate. Assists in obtaining resources from community social, health and welfare agencies to meet the needs of the residents. Refers residents and family members to the appropriate social service agencies when the facility does not provide for the services or needs of the residents.
• Ensures that all charted progress notes are informative and descriptive of the services provided and documents resident responses to services provided. Provides oral and or written reports of the social services programs and activities as required. Participates in discharge planning.
• Develops, implements, and maintains an ongoing quality assurance program for the social services department. Assists in the development, administration, and coordination of department policies and procedures. Reviews, documents and assists in resolving department complaints and grievances.
• Keeps abreast of current federal/state regulations and professional standards, making recommendations on changes in policies and procedures to the Director. Maintains a reference library of written material and laws in order to comply with current standards and regulations. Develops quality social service programs.
• Participates in facility surveys (inspections) made by authorized government agencies.
• Serves on, participates in and attends various committee or department meetings as required and as appointed by the Administrator. Evaluates and implements recommendations from established committees as they may pertain to social services.
• Conducts departmental performance evaluations in accordance with the facilities policies and procedures. Counsels/disciplines social services associates as requested or as needed. Terminates associates when necessary, documenting and coordinating such action with HR and or Administrator. Assists in recruiting, interviewing and selecting social services associates.
• Develops and participates in the planning, conducting, and scheduling of timely in-service training classes. Assists in preparing and planning the social service's department budget and ensures adherence to the budget.
• In the absence of the Director, assumes the authority, responsibility, and accountability of directing the social service department.
• Bachelor's Degree in Social Work or in a human services field, including but not limited to sociology, special education, gerontology, rehabilitation counseling, and psychology; and previous experience in a health care setting working directly with individuals.

Ability to read, write, speak and understand the English language. Ability to deal tactfully with personnel, residents, family members, visitors, government agencies/personnel and the general public. Must have patience, cheerful disposition and enthusiasm, as well as the ability to handle residents based on whatever maturity level in which they are currently functioning. Ability to seek out new methods and principles and be willing to incorporate them into existing social services. Must be able to relate information concerning a resident's condition. Ability to work independently, have flexibility and personal integrity.
Requires interaction with co-workers, residents or vendors
Requires Travel: Gracious hospitality and neighborliness for our residents and families.
Home-like feel and all-around comfort for residents and visiting family members.
Entertaining events and gatherings so our residents can find connections in groups and 1:1 settings.
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Extensive corporate support including a robust training program.