Network Engineering Manage

Founded in 2009 and headquartered in Ann Arbor, MI, TEKWISSEN™ provides a unique portfolio of innovative capabilities that seamlessly combines clients insights, strategy, design, software engineering and systems integration. Our tightly integrated offerings are tailored to each client’s requirements and span the services spectrum from Application Development/Maintenance, testing, Technology Consulting & staffing. The company is primarily focused on information technology, engineering, healthcare, financial technology and contingent workforce solutions. It operates in seven business segments including Commercial, Professional & Technical, EMEA Commercial, and EMEA Professional & Technical. The company provides professional and technical expertise in the fields of Telecom, Education, Banking, Retail, e-commerce, Automotive, Life Science, Insurance, legal, healthcare, among others. It also offers outsourcing, consulting, recruitment, career transition, and vendor management services.
We strongly believe: "If something cannot be measured, it cannot be managed." TEKWISSEN™ measures all of these processes and applies corrective interventions to manage the quality process at its core.
2015 - Honoree of Diversity Focused Company by Corp! Magazine
2014 – DiSciTech Award in Technology by Corp! Magazine
2014 - DiSciTech TECHNOLOGY Company of the year by Corp! Magazine
Web Development
Data Warehousing
IT Security
Storage Technologies
Development and Delivery
Business Intelligence
Telecommunications
Consulting and Planning
Network design, Implementation & Administration
The available position is for a Tier 3 Network Engineer contract to hire to support a long-tenured client major enterprise Fortune 100 customer. The position will be located on-site in Seattle, WA due to the requirements of the position.
The Tier 3 Network Engineer will ensure delivery and design appropriate plans for incident recovery, network changes and adherence to configuration standards. The Tier 3 Network Engineer needs to apply technical expertise in routing and switching (Cisco Nexus especially), load-balancing, firewalls and wireless to consult with Operations Engineering and/or suppliers. The engineer will utilize their knowledge to review engineering standards and develop tactical plans to ensure Network Operations, partners and suppliers are meeting technical requirements. Responsible for the technical success of network services within the environment. Contributor into the development of the Network Operations Strategy and into supporting organizational strategies.
Responsible for influencing the strategies of peer organizations ensuring that their strategic plans are in alignment with the technical direction of Network Operations and/or Strategy and Architecture.
Ensure that all new network services are designed to deliver the levels of availability required by the business, and validate the final service design to meet operational needs of the business to ensure excellent service delivery.
Work with service providers to ensure the proper level of technical acumen and quality are executed within the contracted services.
Examine & document existing processes, evaluate them within the context of availability and maintainability of Network Services.
Identify areas in need of process documentation and work with the teams to create, document and train the process.
Responsible for development of operational run-books based on industry best practices for improving compliance to engineering standards in the network domain, including the audit of existing configurations for quality and compliance.
Identify the need for technical process improvement plans, and work with leaders to create and socialize plans; Maintain knowledge of industry best practices regarding network operations.
Develop strong working relationships with peers, collateral support teams, and customers.
Develop and evolve operational procedures, KPI’s and other key network measurement benchmarks.
Facilitate knowledge transfer to service and network operations personnel.
BA/BS degree in Information Technology, Engineering or Business or equivalent experience related field.
7+ years of experience in technology related fields, with at least 5 years of experience in operationally focused positions.
7+ years of supporting enterprise level, mission critical systems in either a large IT shared services organization or telecom service provider environment.
Commensurate knowledge and understanding of MPLS, Wireless & Controller, Ethernet, Cisco HW and SW (IOS/CATOS/NX-OS), WAN Acceleration technologies, Firewalls, IPS, Load Balancer, Security protocols (IPSEC/TLS/EAP), QoS and IP Multicast.
Commensurate knowledge of TCP/IP version 4 and other network services required to run a complex corporate network.
5+ years’ progressive data communications experience in WAN/MAN/LAN/Wi-Fi/Data Center operational support, configuration, evaluation, incident resolution and problem management, in a 24x7x365 support environment.
3+ years’ experience in the utilization of data communications test equipment and network management systems (e.g., sniffers, Wireshark, OPNET, NetScout, ReliaTel, NAGIOS, and software based management systems such as OpenView, SevOne, Smarts, Riverbed CMC, JunOS Space, NetBrain, NetCool, etc.).
and telecommunications connectivity including MPLS, Private Line, Metro Ethernet, Site-to-Site VPN, and Internet.
Working knowledge of DNS/DHCP, load-balancers, Wan Accelerators, and other network technologies.
cabling, optical fiber, WAN and transport, routing, firewalls, LAN/VLANs switches, SDN, etc.).
Ability to understand complex network infrastructure and provide technical appropriate leadership.
Understanding of how IT technology supports the various Business Segments of the company.
Sound knowledge and understanding of all types of LAN environments (equipment hardware, software and cabling environment to support Ethernet, single mode and multi-mode fiber optics, CISCO Nexus, ASR, F5, Juniper, MacAfee, etc.).
Ability to utilize Microsoft Office applications (Word, Excel, PowerPoint & Outlook).
Ability to be on-call (including weekends and holidays).
Limited travel required for this role.
Strong customer, quality and results orientation.
Ability to interface with non-IT savvy business partners as well as technical staff.
Ability to articulate challenges effectively to client and customer executives.