TEMP to PERM Claims Processor

Job Title: Complex Claims Specialist
Job Type: Permanent
Locations: Atlanta, Boston, Chicago, Hartford, NYC, or Scottsdale
Reporting To: AVP - Team Manager
Overview The Complex Claims Specialist independently analyzes General Liability claim submissions, establishes case reserves, and drives early resolution of claims. The role includes local defense counsel coordination, business development, and product insight sessions.
Key Responsibilities Strategize and maximize early settlement opportunities for General Liability claims (BI & PD)
Draft and review coverage analyses
Monitor litigation/suits and manage local defense counsel relationships
Assess exposures and adequacy of claim reserves continuously
Lead high exposure claims management within the team
Attend mediations and/or settlement conferences as required
Prepare and present quarterly reserving packs
Participate actively in the Claims/UW/Actuarial feedback loop
Maintain accurate file documentation in the claims management system
Keep senior claims management informed of key issues
Personal Specification JD from an ABA‑accredited law school
Bar admission in good standing
Minimum of 8 years of professional experience in General Liability with an insurance carrier or litigation experience in General Liability Litigation and mediation experience
Ability to analyze liability and potential damages exposure
Experience monitoring outside counsel and negotiating allocation issues
Experience drafting or reviewing litigation budgets
Experience recommending or setting reserves
Ability to handle large volume of claims or litigation matters
Strong verbal and written communication skills
Strong ability to build rapport and relationships with clients
Team‑oriented with ability to excel in a collegial environment
Leadership and people‑management skills
Less than 10% travel required
Benefits Competitive salary and bonus (based on personal & company performance)
Salary range: $115,000 - $130,000
401(k) with competitive company matching
Comprehensive health, vision, dental and FSA plans
Company‑paid group term life, short‑term disability and long‑term disability coverage
24 paid time off days, 2 company days, 10 paid holidays, and ability to purchase 5 PTO days
Paid parental leave
4‑week paid sabbatical after every 5 years of service
Annual reimbursement up to $600 for health club membership or fitness program fees
Company‑paid subscription to Headspace for mental health support
Hybrid work model - requires 2 days in office weekly
Equal Opportunity Statement Hiscox is an equal opportunity employer and welcomes applicants from all backgrounds.

#J-18808-Ljbffr HICIX Hiscox Insurance Company Inc.