3rd Shift Security Officers - Downtown

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Hyatt Regency Indianapolis: Job Title: Loss Prevention / Security Officer - Open Availability

Department: Security

Employment Type: Regular Full-Time

Hyatt Regency Indianapolis offers a contemporary, elegantly designed experience seamlessly connected to the Convention Center and just steps from Lucas Oil Stadium. Located in the heart of downtown Indianapolis, our hotel blends modern amenities with classic design elements, providing an oasis in one of the Midwest’s most vibrant cities.

As a Loss Prevention / Security Officer at Hyatt Regency Indianapolis, you will be responsible for maintaining a safe and secure environment for our guests, colleagues, and property. You will play a vital role in upholding safety protocols, responding to emergencies, and delivering exceptional customer service. Maintain a visible and approachable presence in high-traffic areas, monitoring guest activities and ensuring safety.

Respond promptly to emergencies, including medical incidents, fire alarms, and disturbances, acting as a First Responder when needed.

Investigate and document security incidents, accidents, and suspicious behavior through detailed written reports.

Provide assistance and direction to guests and colleagues in need, demonstrating excellent customer service.

Collaborate with local law enforcement or emergency services when required.

Monitor security camera footage and alarm systems, identifying potential risks or breaches.

Must be able to lift, pull, and push materials or equipment up to 50 pounds.

Ensure adherence to all safety procedures, including wearing necessary personal protective equipment (PPE) and following OSHA guidelines.

High School Diploma or GED required.

Prior experience in security or law enforcement preferred, but not required; Basic computer skills for monitoring security systems and writing reports.

Flexibility to work a variety of shifts, including nights, weekends, and holidays.

As a Loss Prevention / Security Officer, you will have the opportunity to contribute to a safe and welcoming atmosphere, ensuring our guests have an exceptional experience while enhancing your career in security services.

We are an equal opportunity employer, fostering diversity and inclusivity in our workforce.

This position is at a location where Hyatt is not the employer. The employer of individuals working at this hotel may be a third-party management company that is responsible for all employment benefits and obligations at this location.